Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Lisbon, Portugal for a role as a Russian Customer Delight Agent.

Why an Interpreter Specialist role is great for your professional and personal development:

• Live in Lisbon and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How your day-to-day in this role would look like: 

• Providing exceptional support to small and medium-sized businesses (SMBs) across multiple communication channels, including live chat, email, and phone. Outbound calls are required for email support and highly encouraged for chat, ensuring prompt and effective resolution of queries in both Russian and English.

• Delivering comprehensive pre- and post-sales support for all self-service products, ensuring clients receive seamless assistance throughout their journey.

• Offering expert guidance on its products and tools to enhance clients' experience, helping them maximize the value of their advertising campaigns and optimize performance.

• Identifying key trends and addressing recurring challenges faced by multiple SMB clients, proactively implementing solutions to improve overall satisfaction and drive success.

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Russian, good English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

Benefits

By joining this role, this is what you can expect:

• Joyful Lisbon
• Skyrock Growth with a 12-month renewable contract
• Portuguese Extra Delights: Meal vouchers, 2 extra salaries
• Guardians of Wellness: Private health insurance after 6 months

Football tournaments, beach barbecues, surf lessons, and cultural events await! 

Make it your Next Job Without Boundaries! 🚀

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Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey: 

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.