Jobs Companies Hhaexchange Revenue Cycle Advisor

À propos de ce poste Revenue Cycle Advisor chez Hhaexchange

Hhaexchange · Hybride · New York City Metropolitan Area
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.  
 
We are seeking a Revenue Cycle Advisor to join our team. This role offers the opportunity to make a significant impact by driving customer success, optimizing revenue cycle processes, and contributing to the growth and innovation of our services in a fast-paced environment. 
 
This is a hybrid position, with expectation of 3 days per week (Tuesday, Wednesday, Thursday) at our office location in Bloomington, MN or Midtown Manhattan, NY.
 
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

  • Serve as the primary liaison between customers and internal teams, fostering strong, long-term relationships.
  • Demonstrate the value of RCM services by highlighting measurable impacts and proactively solving challenges.
  • Analyze customer performance metrics, identify trends, and suggest improvements to optimize revenue cycle processes.
  • Address customer inquiries promptly, coordinating with cross-functional teams for swift issue resolution.
  • Collaborate with the billing, operations, and product teams to refine service delivery and enhance the overall customer experience.
  • Identify and recommend process enhancements to improve internal and external workflows.
  • Provide customers with regular performance reports and actionable insights to maintain alignment with expectations.
  • Drive customer satisfaction, retention, and advocacy through strategic engagement, ensuring high Net Promotor Scores (NPS) and strong customer references. 
  • Other Job Duties

  • Other duties assigned by supervisor or HHAeXchange leader.
  • Travel Requirements

  • Travel up to 10%, including overnight travel.
  • Required Education, Experience, Certifications and Skills

  • 5+ years of Revenue Cycle Management, including deep knowledge of billing, common denials, posting, electronic transaction formats, and payer portal navigation.
  • Proven experience in customer engagement and client relationship management.
  • Strong working knowledge of Microsoft Office: Excel, Outlook, PowerPoint, and word.
  • Strategic, intellectually curious, and effective at solving problems with clear, fact-based recommendations.
  • Detail-oriented with excellent written and oral communication skills.
  • Adaptive to change, with strong collaboration skills across cross-functional teams.
  • Must be an initiative-taker with a strong work ethic and integrity. 

  • The base salary range for this US-based, full-time, and exempt position is $70,000 - $80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
     
    This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
     
    HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
     
    Prêt à postuler chez Hhaexchange ?
    Postuler chez Hhaexchange

    Emplois similaires

    Hhaexchange
    Customer Advisor - PA + Mid-Atlantic Region
    Hhaexchange
    ⚡ Postuler tôt Greater Minneapolis-St. Paul A... Sur site $65,000–$75,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 2 j
    Hhaexchange
    Sr. Product Manager - Data Insights
    Hhaexchange
    ⚡ Postuler tôt United States Télétravail $155,000–$165,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 3 j
    Hhaexchange
    Payer Product Marketing Director
    Hhaexchange
    ⚡ Postuler tôt New York City Metropolitan Are... Hybride $180,000–$200,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 4 j
    Hhaexchange
    Sr. Manager, Provider Implementation
    Hhaexchange
    ⚡ Postuler tôt Greater Minneapolis-St. Paul A... Hybride $145,000–$155,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
    Hhaexchange
    Trading Partner Solutions Manager
    Hhaexchange
    ⚡ Postuler tôt Greater Minneapolis-St. Paul A... Hybride $95,000–$100,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
    Hhaexchange
    Customer Success Manager, Pennsylvania/New Jersey
    Hhaexchange
    ⚡ Postuler tôt Pennsylvania Télétravail $95,000–$115,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 2 sem.
    Hhaexchange
    Customer Success Manager, New York
    Hhaexchange
    ⚡ Postuler tôt New York City Metropolitan Are... Télétravail $100,000–$120,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 2 sem.
    Hhaexchange
    Solution Delivery Engineer
    Hhaexchange
    ⚡ Postuler tôt United States Télétravail $90,000–$105,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 3 sem.
    Hhaexchange
    Integration Support Representative
    Hhaexchange
    ⚡ Postuler tôt Greater Minneapolis-St. Paul A... Hybride $60,000–$65,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 3 sem.

    Inscrivez-vous pour des suggestions adaptées aux emplois que vous ouvrez et aux recherches que vous enregistrez.

    Plus d’emplois chez Hhaexchange

    Voir tous les emplois chez Hhaexchange →

    Postuler maintenant
    🤖

    Doucement — un instant

    JobsRadar a été conçu pour de vraies personnes qui traversent une période difficile dans leur recherche d’emploi — pas pour des requêtes automatisées. Vous cliquez beaucoup trop vite et vous êtes maintenant temporairement bloqué.

    Revenez plus tard. Si vous cherchez réellement un emploi, nous sommes de votre côté — agissez simplement comme un être humain.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Prenez une longueur d’avance dans votre recherche d’emploi.

    Rejoignez notre canal Telegram pour ce qui vous aide à décrocher le poste — références salariales, le pouls hebdomadaire du marché et les annonces de nouveautés. Pas de spam, que du signal.

    Rejoindre le canal — c’est gratuit