Jobs Companies Theblacktux Retail Associate, Stanford Shopping Center

À propos de ce poste Retail Associate, Stanford Shopping Center chez Theblacktux

Theblacktux · Sur site · Palo Alto, CA
Who we are
 
About The Black Tux We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
 
About the team In this role, you'll be joining the Retail team. The Retail team spans across 7 brick and mortar showrooms and 40 Nordstrom locations and are crucial to supporting our customers. This team supports customers by meeting them where they are, guiding them forward, and solving challenges along the way- ensuring they have what they need to look and feel their best.
 
What you’ll do At The Black Tux, we help customers look and feel their best for life’s most special moments. As a Retail Associate, you’ll guide customers through personalized fitting appointments, assist in styling, and bring their event vision to life using our platform—where hosts can seamlessly coordinate looks for their entire group. You’ll play a key role in ensuring a smooth and enjoyable experience from concept to checkout. Our team thrives on collaboration, accountability, and a passion for learning. If you love styling, problem-solving, and creating memorable experiences, we’d love to have you on board!
  • Build rapport with customers by actively listening to their formalwear needs, understanding their event vision, and asking thoughtful questions to offer solutions that combine lasting style value.  
  • Use product knowledge and brand storytelling to guide customers through styling and fit with a sales-driven approach. 
  • Learn about customer’s lifestyle and future events to identify opportunities for formalwear ownership needs to sell beyond a single event, identify repeat needs, and build long-term customer relationships.
  • Conduct fitting appointments and provide expert styling advice on fabrics, accessories and overall event aesthetics to drive confident purchase decisions. 
  • Support customers from look conception through final checkout, ensuring a seamless experience that increases conversion and event participation.
  • Guide customers through our online platform to set up events, coordinate group looks and manage details including group orders, exchanges, and adjustments. 
  • Adapt sales techniques to each customer’s communication style, solving challenges with a solution-oriented mindset.
  • Meet individual and team sales goals by delivering an engaging, consultative showroom experience.
  • Maintain showroom presentation and organization, ensuring an elevated and inviting environment.
  • Collaborate with teammates to uphold our culture of accountability, teamwork, and continuous learning
  • Stay informed on product knowledge and styling trends to better serve customers.
  • Who You Are

  • Deeply customer-focused individual who is passionate about styling, event coordination and has a keen eye for detail.
  • A confident, consultative communicator who builds trust through active listening and thoughtful guidance.
  • Naturally curious about customer’s lives and style needs, with the ability to uncover selling opportunities beyond a single event and confidently close sales. 
  • A sales-driven stylist who is comfortable initiating conversations, recommending add-ons, and closing sales while maintaining a customer-first experience
  • Tech-savvy and comfortable navigating digital platforms to assist the customer experience.
  • Goal-oriented and motivated to meet and exceed sales targets while maintaining a customer-first approach.
  • A humble team player who values accountability, feedback and continuous learning.
  • Adaptable and solutions-driven - able to handle multiple customers and event setups at once.
  • Prior retail, customer service, or sales experience is a plus - a strong attitude and willingness to learn are essential.
  • Weekend availability is required.
  • Comfortable standing and moving throughout the showroom for extended periods, including bending, reaching, stretching, and walking to assist clients and maintain visual standards.
  •  
    You describe yourself as kind, collaborative, and creative. You know ownership is more than responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.

    Perks & Benefits

  • Competitive medical, dental, vision, and disability plans
  • Option to participate in a 401(k) plan through Betterment 
  • One Medical and Wellhub (Gympass) membership
  • Generous paid time off 
  • Paid company-recognized holidays aligning with our holiday pay policy
  • No Black Friday adjusted hours
  • Employee engagement & cultural events
  • Discounts on garment rental and purchases for you, your partner, and friends & family
  • Annual compensation process

  • Diversity Equity & Inclusion
     
    We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal-opportunity employer to all. 
     
    The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.
     
    Privacy Policy Notice disclosed here

     
    Prêt à postuler chez Theblacktux ?
    Postuler chez Theblacktux

    Emplois similaires

    Reformation
    Sales Associate, Part-Time - Stanford Shopping Center
    Reformation
    ⚡ Postuler tôt Palo Alto Sur site $33,280–$52,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 5 j
    Cscgeneration
    Seasonal Retail Gearhead / Sales Associate - Part Time (Backcountry)
    Cscgeneration
    ⚡ Postuler tôt Palo Alto, CA Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 6 j
    Cscgeneration
    Retail Gearhead/ Sales Associate - Part Time (Backcountry)
    Cscgeneration
    ⚡ Postuler tôt Palo Alto, CA Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 6 j
    ALO
    Sales Associate (Part-Time) - Stanford Shopping Centre Palo Alto
    ALO
    ⚡ Postuler tôt Palo Alto, California, United... Sur site $38,480–$44,720
    ● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
    Cscgeneration
    Sales Associate (Sur La Table)
    Cscgeneration
    ⚡ Postuler tôt Palo Alto, CA
    ● Nouveau 👁 Vu ✓ Postulé il y a 5 mois
    APM Monaco
    Full Time Sales Associate (Melbourne Emporium)
    APM Monaco
    ⚡ Postuler tôt Chadstone, Victoria, Australia Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 3 h
    MoneyHero Group
    Senior Associate, Digital Sales (Car Insurance)
    MoneyHero Group
    ⚡ Postuler tôt Singapore Hybride
    ● Nouveau 👁 Vu ✓ Postulé il y a 9 h
    Appier
    Global ESS Sales Operations Manager / Associate Manager
    Appier
    ⚡ Postuler tôt Taipei, Taiwan Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 9 h
    Oscar Health
    Associate, Sales Enablement
    Oscar Health
    ⚡ Postuler tôt Dallas, Texas, United States Sur site $91,659–$120,303
    ● Nouveau 👁 Vu ✓ Postulé il y a 12 h

    Inscrivez-vous pour des suggestions adaptées aux emplois que vous ouvrez et aux recherches que vous enregistrez.

    Plus d’emplois chez Theblacktux

    Voir tous les emplois chez Theblacktux →

    Postuler maintenant
    🤖

    Doucement — un instant

    JobsRadar a été conçu pour de vraies personnes qui traversent une période difficile dans leur recherche d’emploi — pas pour des requêtes automatisées. Vous cliquez beaucoup trop vite et vous êtes maintenant temporairement bloqué.

    Revenez plus tard. Si vous cherchez réellement un emploi, nous sommes de votre côté — agissez simplement comme un être humain.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Prenez une longueur d’avance dans votre recherche d’emploi.

    Rejoignez notre canal Telegram pour ce qui vous aide à décrocher le poste — références salariales, le pouls hebdomadaire du marché et les annonces de nouveautés. Pas de spam, que du signal.

    Rejoindre le canal — c’est gratuit