Department: Resource Management Group (RMG)
Location: Bangalore
Employment Type: Full-Time
Experience: 3–7 years

Job Summary:

We are seeking a proactive and detail-oriented Resource Management Specialist to join our Resource Management Group (RMG). In this role, you will be responsible for managing internal staffing, overseeing onboarding processes, and ensuring efficient bench management. The ideal candidate will have a strong understanding of workforce planning, excellent coordination skills, and the ability to align resources with project needs to drive organizational success.

Key Responsibilities:

1. Resource Management:

• Maintain real-time visibility of resource availability and allocation.
• Collaborate with delivery and business units to fulfil staffing needs based on project requirements.
• Track and manage utilization, ensuring optimal workforce productivity.
• Conduct periodic resource forecasting and capacity planning.

1. Onboarding Coordination:

• Facilitate end-to-end onboarding of new hires, including documentation, orientation scheduling, and system access.
• Act as a liaison between HR, IT, and delivery teams to ensure a smooth onboarding experience.
• Ensure compliance with company policies and guidelines during the onboarding process.

1. Bench Management:

• Monitor and manage employees on the bench, ensuring timely deployment to new projects.
• Work closely with the sales and delivery teams to map skills of bench resources to upcoming opportunities.
• Drive initiatives to reduce bench time and enhance resource engagement.
• Maintain a bench dashboard with real-time status and profiles.

Required Skills and Qualifications:

• 3–7 years of experience in resource/staffing management, preferably in IT or professional services.
• Strong understanding of workforce planning, utilization metrics, and project resourcing models.
• Hands-on experience with onboarding processes and tools.
• Excellent communication, coordination, and negotiation skills.
• Proficiency in MS Excel and resourcing tools like SAP, Salesforce, or internal RMS platforms.
• Ability to work in a fast-paced, dynamic environment and manage multiple stakeholders.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Familiarity with project management concepts and Agile/Scrum environments.
• Experience working in a global or multi-location setup.

Success Traits:

• Strong interpersonal skills and stakeholder management.
• Analytical mindset with attention to detail.
• Results-oriented and proactive problem solver.