À propos de ce poste Resident Relations Supervisor- MIRA chez Actionlife
Actionlife · Sur site · San Francisco, CA
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management, the leader in community management, is seeking a full-time Resident Relations Supervisor to join our team at our luxury association, MIRA, located in San Francisco.
Schedule: Tuesday- Saturday; 6:00 AM- 2:30 PM
Compensation: $26.00 Per Hour
The Resident Relations Supervisor plays a pivotal role in ensuring the smooth operation of the front desk. This role involves supervising front desk staff, maintaining high standards of customer service, and ensuring efficient property operations. The ideal candidate is organized, proactive, and dedicated to providing an exceptional experience for residents, guests, and clients.
Job Responsibilities:
Leadership and Supervision
Customer Service
Operations Management
- Monitor and enforce adherence to company policies, procedures, and standards at the front desk.
- Coordinate with other departments to ensure seamless property operations.
- Manage and track front desk supplies and ensure the area is organized and well-maintained.
- Maintain accurate records, logs, and reports related to front desk activities.
- Assist in preparing weekly and monthly operational reports for the General Manager.
- Manage key distribution and ensure proper security protocols are followed.
- Act as a liaison between the front desk team and management.
- Participate in staff meetings and provide feedback and updates on front desk operations.
Administrative Duties
Team Collaboration
Qualifications / Requirements:
Why Join Action?
Team Member Perks:
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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