Step into the forefront of marketing brilliance as our next Project Manager, where your coordination skills and execution focus will bring global brand experiences to life. In this role, you’ll support the delivery of cutting-edge CRM systems and high-impact campaigns, helping to run seamless marketing operations for some of the world’s most recognizable global brands. If you thrive on keeping projects on track, love the detail of digital campaign delivery, and want to work with premium brand ecosystems, your structured approach is the missing ingredient in our recipe for success. 

What will your day look like?

You will be the operational engine behind our CRM initiatives, ensuring the day-to-day delivery of sophisticated campaigns that drive customer engagement, loyalty, and lifetime value for major global clients. 

In this role, you will focus on execution, timeline management, and cross-functional coordination. You will ensure tasks move smoothly from brief to deployment, keeping client stakeholders updated and project teams aligned. 

More specifically, your tasks include: 

• Coordinating the day-to-day delivery of customer relationship management (CRM) and digital campaigns for major global brands. 

• Facilitating the execution of personalized client communication plans, ensuring deadlines are met at every stage. 

• Managing day-to-day client communications, acting as the reliable, go-to operational contact for project updates. 

• Creating project timelines, tracking milestones, and monitoring budgets to ensure projects are delivered on time and within scope. 

• Preparing project status reports, meeting agendas, and documentation to keep internal and client teams aligned. 

• Collaborating closely with specialists (developers, designers, and data teams) to ensure all deliverables meet high-quality standards. 

Who are you going to work with?

You will be a key player in a network of closely coordinated project managers, developers, data scientists, and experienced designers. You will work alongside competent teammates from all around the world who always go the extra mile to help one another.  

What do you bring to the table?

 We are on the lookout for a highly organized, detail-oriented individual with a passion for digital delivery and experience working with global accounts. You are proactive, solutions-oriented, and love seeing a campaign go live successfully. You are an easy-going person with a positive mindset who can navigate fast-paced project environments. As you will be coordinating multiple tasks simultaneously, you are excellent at prioritizing and have a sharp eye for detail. 

In addition, you have: 

• 3+ years of experience in Project Management or Campaign Coordination within CRM, digital marketing, or a related agency environment. 

• Experience working with large global brands (experience in the luxury and/or automotive sectors is a major plus). 

• Strong stakeholder coordination skills, with the ability to communicate clearly with diverse teams. 

• Good understanding of what digital, data-driven, and marketing automation projects entail. 

• Hands-on experience coordinating the delivery of campaigns within CRM, web, and/or marketing automation. 

• Familiarity with enterprise platforms (e.g., Salesforce Marketing Cloud or Adobe Marketing Cloud) is highly desirable. 

• The self-discipline to manage daily tasks, timelines, and project tracking excellently. 

• Great communication skills in English. 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

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