Description

This role will work closely with case staff and the attorney. Successful candidates will be responsible for areas including but not limited to the following.

Position pays $20 per hour. 

Responsibilities 

• Request Medical Bills and Records
• Submit request via Shared Services for coverage verification
• Open Cases- Send Intro Letters tasked by "New File Open Checklist"
• Includes- Request PIP Log, Health Insurance Lien Letters, Bill PIP Letters, PIP Applications, Request PD Estimate & Send PD Letters
• Claims- Call insurance companies to get claim numbers (if claim is set up- PSS are not setting up claims), confirm verbal limits and follow up on disclosures
• Turn Downs- Once the TD approved send via fax, email, mail No Longer Rep Ltrs
• Balance Verifications from Medical Providers, Health Ins. & Work Comp Liens
• Request Cost Checks- Request checks from accounting to pay invoices
• Demands Checklist- Gathering all necessary documents for demand and merging into Demand Packet PDF
• Closing File- Mail Final Pay Letters to all Medical Providers/Lien Holders
• Settlement- Mail Proceeds check (if application) and mail DCD Checks
• Scanning- Scanning documents into CP
• Mail- Checking Docufree mail
• Communication to client when required by staff to obtain updates for the matter
• Faxing- Required to save all faxes sent and received with appropriate title
• Government Letters- Mail out Government Letters via cert mail
• Assist case managers and attorneys with organizing, client files in Litify
• Complete check requests for medical records, accident reports, driving records, and vehicle ownership and submit for processing
• Perform general administrative office duties as needed
• Assist with other tasks as requested by the attorney or case staff.
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

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