Dodge Construction Network (Dodge) is looking for a Growth Account Manager to join our team. The Growth Account Manager drives revenue growth by cross-selling and upselling Dodge Construction Network products into an existing book of accounts. Working primarily with small-to-medium businesses, General Contractors, Subcontractors, and other commercial construction verticals, this specialist uncovers unmet needs, demonstrates value, and expands customer relationships before renewal risk appears. This is a hunter-within-the-base role: part consultant, part closer.  

This is a full-time position and reports directly to the VP, SMB Account Management. 

Preferred Location 

This is a remote, home-office based role and candidates located in the continental United States will be considered.

Travel Requirements

As needed for face-to-face account meetings. 

Essential Functions 

Cross-Sell & Revenue Growth  

• Identify and execute cross-sell and upsell opportunities across your assigned account portfolio, developing strategic account plans with clear objectives, tactics, and timelines 
• Partner with Account Managers and Directors to create sales and growth strategy related to Dodge products, as well as other identified product priorities at Dodge 
• Overcome objections by reinforcing product value through customer analytics and consultative value-selling techniques 

Client Relationship Management  

• Build deep, trusted relationships that surface dissatisfaction early, giving you runway to resolve issues and retain accounts 
• Serve as the primary point of contact for your accounts: answer inquiries, resolve issues promptly, and fully own the customer experience 
• Act as the voice of the customer internally, channeling feedback to Marketing, Product, and Customer Care for rapid resolution and product improvements 

Customer Enablement & Thought Leadership  

• Train and support clients on effective product use-including demos, onboarding sessions, and profile/saved-search setup-to maximize their realized value 
• Position Dodge as a construction industry thought leader by sharing insights, best practices, and success stories via webinars, case studies, and whitepapers 

Operational Excellence  

• Meet all KPIs tied to retention, contact rate, upsell, and renewal ratios 
• Follow SOPs for all account interactions within the CRM and supporting tools 
• Stay current on job, product, and industry training opportunities 

Education Requirement

Bachelor’s degree in a related field or equivalent education and work experience. 

Required Experience, Knowledge and Skills 

• 5+ years of sales experience with overlay quota to drive revenue on more complex or more profitable service products or solutions 
• Demonstrated ability to negotiate contract renewals and drive revenue expansion within existing accounts 
• Strong consultative-selling skills-ability to uncover pain, coach customers on best practices, and connect solutions to business outcomes 
• Exceptional communication, relationship-building, and conflict-resolution skills 
• Empathetic small-business growth mindset; you care about your customers' success 
• Experience selling or working within a SaaS environment 

• Core competencies include: 

• Communication and interpersonal effectiveness  
• Growth mindset and continuous learning  
• Problem solving and decision making under pressure  
• Organization and time management  
• Persuasive presentation and written communication  

Preferred Experience, Knowledge and Skills 

Previous CRM or order management system experience. 

About Dodge Construction Network 

Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.  

Dodge is the catalyst for modern construction. 

Salary Disclosure

Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped variable incentive plans or an annual discretionary performance bonus. 

For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.

A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances. 

Reasonable Accommodation

Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email recruiting@construction.com.

Equal Employment Opportunity Statement

Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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