We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Outsourcing Manager is responsible for establishing and overseeing a robust, group-wide outsourcing and third-party risk management framework across all entities within the Capital Vault Group. The role ensures that outsourcing and third-party arrangements support operational resilience, sound governance, and regulatory compliance across all jurisdictions in which the Group operates.
Responsibilities:
Own and maintain the Group Outsourcing and Third-Party Risk Management Framework, ensuring it remains aligned with regulatory expectations, market standards, and the Group’s risk appetite.
Provide strategic oversight for outsourcing activities across the Group, ensuring consistent application of policy and procedures.
Advise senior management and Boards on outsourcing risks, emerging trends, and regulatory developments.
Ensure all outsourcing and third-party arrangements are appropriately identified, assessed, approved, documented, monitored, and periodically reviewed.
Oversee the lifecycle of third-party engagements, from initial assessment and due diligence through contract oversight, performance monitoring, and exit.
Maintain appropriate registers and documentation that reflect the Group’s outsourcing landscape.
Ensure outsourcing arrangements do not compromise the Group’s operational resilience, risk management, data protection, or supervisory obligations.
Lead the identification and assessment of outsourcing risks, including criticality, concentration risk, and dependency risk.
Oversee contingency and exit strategies to ensure continuity of business operations in the event of provider disruption.
Work closely with Legal, Risk, Compliance, ICT, Information Security, Data Protection, and other functions to ensure that outsourcing and third-party arrangements meet internal and external requirements.
Provide guidance to first-line teams engaging in or managing outsourced or third-party relationships, ensuring adherence to the outsourcing framework.
Promote awareness and understanding of outsourcing requirements across the Group through training and stakeholder engagement.
Establish mechanisms to monitor provider performance, service delivery, and adherence to contractual and regulatory obligations.
Escalate material risks, breaches, and underperformance to senior management and relevant governance bodies.
Prepare regular reporting and management information (MI) to support Board and committee oversight of outsourcing and third-party risks.
Act as a key point of contact for regulatory matters relating to outsourcing and third-party risk.
Ensure the Group meets regulatory expectations for outsourcing notifications, approvals, inspections, and reporting across all jurisdictions.
Maintain awareness of evolving regulatory requirements and ensure the Group’s outsourcing framework adapts accordingly.
Requirements:
+5 years of experience in outsourcing, third-party risk, operational risk, or compliance within a regulated financial services environment.
Proven experience designing or managing a group-wide outsourcing / third-party risk framework.
Strong knowledge of regulatory requirements (e.g., CySEC, FCA, CMA (formerly SCA)).
Experience overseeing the full outsourcing lifecycle, including due diligence, risk assessment, ongoing monitoring, and exit strategies.
Ability to assess and manage critical outsourcing risks (concentration, dependency, operational resilience).
Experience working across multiple jurisdictions and advising senior stakeholders.
Strong stakeholder management across Legal, Risk, Compliance, and Technology functions.
Hands-on, build-oriented mindset with the ability to scale processes in a growing organization.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
