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À propos de ce poste Operations & People Manager – Artefact Côte d’Ivoire chez LinkedIn Job Wrapping

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Operations & People Manager – Artefact Côte d’Ivoire

We are looking for our future Operations & People Manager to join the Abidjan team and contribute to concrete, high-value data projects for local and international clients.

Who are we ?

Artefact is a next-generation consulting firm, entirely dedicated to data and AI transformation. With over 2,000 talents across 24 countries, we help organizations fully activate the power of their data to accelerate their performance.

Our Côte d'Ivoire office, based in Abidjan, is one of the fastest-growing hubs of our Francophone Africa expansion. We are a team of around 25 people organised across four technical chapters — Consulting, Data Engineering, Data Analytics and Data Science — serving C-level leaders of leading pan-African and international companies. We plan to double the team in the coming year, and we are building the operational backbone to support that growth.

Our business? Transforming data into measurable business impact.

We intervene across the entire data value chain, including:

  • Automation of critical processes through AI
  • Optimization and personalization of customer experiences
  • Data strategy & digital marketing
  • Media steering, measurement & advanced analytics
  • Construction and deployment of robust and scalable data solutions

Our expertise is based on over 1,000 clients supported worldwide, including AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix, and more.

To support this growth, our Abidjan office is looking for its future Operations & People Manager to bring their energy, analytical eye, and curiosity to our projects in West Africa.

 Our Mission

At ARTEFACT-CI, our mission is to transform organizations in the sub-region into AI champions by leveraging the full value of their data. We believe in the power of a unique approach that combines business expertise, cutting-edge technology and ethics in the use of AI. We strive to create an environment where continuous learning, initiative and knowledge sharing are the drivers of collective success.

Our role with us :

We are looking for an Operations & People Manager to internalise and lead the finance, people and operations functions that are today largely handled externally. This is a pivotal hire: you will become the Partner's right hand on everything that keeps the office running, freeing leadership to focus on clients and growth. This is a high-potential role designed to grow. You will start by owning the fundamentals and, as the office scales, build and lead a small support team beneath you. The role is scoped to evolve toward a COO mandate for the candidate who demonstrates the judgement and reliability the position demands.

 

The three pillars of the role, in order of priority

1. Finance (primary) — financial management, cash flow, reporting, compliance.

2. People & Operations — recruitment, talent development, culture, internal processes, social compliance.

3. Marketing & Sales Operations (supporting) — pipeline support, mission profitability.

Your duty will be to: 

Finance (primary focus)

  • Internalise the finance function currently managed by an external provider: bookkeeping, treasury, payroll and management reporting.
  • Own cash-flow monitoring, budgeting and the monthly financial reporting cycle to the Partner and Group.
  • Ensure full compliance with Ivorian tax and social obligations (DGI, CNPS) and with Artefact Group financial standards.
  • Track mission profitability and flag risks to margin early.

People & Operations

  • Run the recruitment cycle end to end — sourcing, selection and onboarding — for a fast-growing, junior-heavy team.
  • Own the annual evaluation process, staffing and capacity planning, and the day-to-day people operations of the office.
  • Build and protect the office culture, and drive talent development and retention in a highly competitive market.
  • Ensure employment contracts and HR practices comply with Ivorian labour law.

Marketing & Sales Operations (supporting)

  • Support the commercial pipeline: connect staffing capacity to sales forecasts and help arbitrate resource allocation.
  • Contribute to the operational discipline behind proposals, client onboarding and mission set-up.

The profile we are looking for

We are hiring for potential and judgement, not just for a checklist of past titles. The ideal candidate has a solid finance foundation, a genuine appetite for hands-on operational work, and the ambition to grow into a leadership role as the office scales.

Essential

  • 4 to 7 years of relevant experience, typically from a top audit or consulting firm and/or a finance role in a company.
  • Strong finance foundation — management control, reporting, cash flow; comfort with numbers and with owning them.
  • A real appetite for operational, hands-on work — you want to build and run things, not only advise on them.
  • Genuine interest in the people dimension: recruitment, team development and culture, not treated as an afterthought.
  • Sound judgement under pressure and the ability to make and defend decisions autonomously.
  • Fluency in French; professional working English.
  • Deep familiarity with the Ivorian business, legal and talent environment.

A strong plus

  • Prior operational experience in a company (financial control, operations or country management).
  • Entrepreneurial experience — having built, run or scaled something of your own.
  • Exposure to a scale-up or fast-growth environment.

Why this role is different

  • Scope — a rare breadth for a single role: finance, people and operations, at the heart of a growing office.
  • Growth — a clear path to build a team beneath you and to evolve the mandate toward COO.
  • Proximity — you work directly alongside the Partner, with real ownership and real decisions from day one.
  • Mission — you help build Artefact's presence in Francophone Africa and contribute to developing the continent's data and AI talent.

Why join us?

Joining Artefact Côte d’Ivoire is more than just an experience:

  • Learn and grow fast: You will be surrounded by experienced professionals who share their knowledge and best practices.
  • Concrete impact: Your analyses and dashboards will directly contribute to client decision-making.
  • Collaborative atmosphere: Here, everyone's ideas count, and every contribution is valued.
  • Innovation & curiosity: You will have access to tools, training, and projects that will allow you to develop new technical and business skills.
  • Hiring opportunity: A successful experience can lead to a permanent contract (CDI) to continue the journey with us.

What we offer:

  • Fixed-term/Permanent contract (CDD/CDI), based in Abidjan
  • Impactful missions for prestigious clients
  • Privileged access to our learning paths: MOOCs, internal sessions, feedback, technical training, shadowing...
  • Free lunches

Our Recruitment Process?

No fuss, we just want to get to know you:

  1. First contact by phone/video: We discuss your background, your projects, and what motivates you (30 min, relaxed)
  2. First online technical test: Tests your logic, skills, and speed
  3. Technical challenge: A practical data analysis case study to see how you approach problems
  4. Team meeting: You meet your future manager and team members to see if it's a good fit (30-45 min)
  5. Offer: Sending the offer.

📩 Want to join the adventure? Click to apply!

At Artefact, we recruit talent. Be yourself and show us what makes you unique!

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WHO WE ARE 

Artefact transforms data into value and business impact.

 

OUR MISSION

Everything we do focuses on capturing value from data.

Artefact is a global service company that sits at the intersection of marketing, consulting and data science.

Our 800 people break business and IT silos and transform organisations into consumer-centric leaders using digital, data and AI.

 

OUR VALUES

We are united by our values and strengthened by our hybrid expertise.

Our multi-disciplinary teams of experts — ‘Feature Teams’ as we call them — combine data consulting, data science and digital marketing into one comprehensive package.

This model breaks silos, supports innovation and produces stronger results.
Underpinning our skills are three core values. We believe in driving innovation, action and collaboration in everything we do.

 

OUR PEOPLE

Our Feature Teams are composed of multi-disciplinary data experts

 

Artefact - Data Consultants - our people 

Data Consultants

 

Our people are specialists in specific data solution fields and industry sectors. They combine data skills with wider business knowledge and are true experts in data consulting. They are not generalist consultan

 

 

Artefact - Data Analyst And Data Scientists - our people

Data Analysts and Data Scientists

Our data analysts and scientists are passionate about data, embrace complexity and love solving problems. They balance attention to details with speed of delivery and provide data expertise that ensures optimal management of client accounts.

 

Artefact - Digital Marketing Experts - our people

Digital Marketing Experts

We have 300+ media experts with over 20 years of experience. Our people are skilled at SEO, PPC, Social, Programmatic, Display, Affiliates, CRM. We work with experienced creative directors, strategic planners and web designers. We have the latest Partner MarTech certifications, including Google, Facebook, Microsoft, Amazon and more.

 

Artefact - Software Engineers - our people

Data & Software Engineer

With more than 100 engineers, Artefact has the largest team of software engineers in Europe. We recruit the best computer science and PhD graduates dedicated to data technology and analysis. Our people deliver deep consumer and performance insights and develop smart AI algorithms that do everything from demand predication analysis to customer segmentation.

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