Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Low Code Engineer

You will work in Singapore Government Agencies

Internal Code: A26235

This is a fixed term contract role. The engagement is 24 months

What will you do?

This role sits at the intersection of hands-on technical leadership and squad delivery ownership — you will architect scalable solutions, guide implementation best practices, and lead a squad of developers and consultants to deliver on time and to a high standard.

The ideal candidate has deep expertise across Service Cloud, Public Sector Solutions (PSS), and OmniStudio, combined with a strong track record of shipping complex, integrated Salesforce programs.

Technical Solutioning & Architecture

• Design end-to-end Salesforce solutions covering data model, security, automation, and integration architecture
• Translate business requirements into scalable, maintainable technical designs aligned with Salesforce best practices and platform limits
• Own architectural decisions across Service Cloud, PSS, and OmniStudio implementations, ensuring solutions are fit-for-purpose and future-proof
• Conduct technical design reviews, code reviews, and enforce governance and quality standards across the squad
• Identify technical risks early and define mitigation strategies before they impact delivery

Delivery & Squad Leadership

• Lead a squad of developers, QE, designers through the full delivery lifecycle — from solution design to deployment and hypercare
• Break down complex requirements into deliverable sprints/workstreams and manage delivery timelines
• Act as the primary technical escalation point for the squad, unblocking issues and making pragmatic trade-off decisions
• Coach and mentor junior/mid-level developers on Salesforce architecture principles and coding standards
• Collaborate with Project/Delivery Managers to ensure scope, timeline, and quality stay aligned

Service Cloud & Public Sector Solutions (PSS)

• Architect and implement Service Cloud solutions including case management, omni-channel routing, knowledge management, and entitlements/SLAs
• Apply PSS-specific capabilities (e.g. Public Sector Case Management, Action Plan and etc) to government or regulated-industry use cases
• Ensure solutions meet compliance, security, and audit requirements typical of public sector or highly regulated environments

OmniStudio

• Design and build OmniStudio artifacts — OmniScripts, FlexCards, Integration Procedures, DataRaptors — for guided, low-code process automation
• Establish reusable OmniStudio patterns and governance standards for scalability across projects
• Make sound build decisions between OmniStudio, Flow, and Apex/LWC based on performance, maintainability, and complexity

System Integrations

• Design and oversee integrations between Salesforce and external systems (e.g. identity providers, middleware, legacy government systems)
• Apply appropriate integration patterns — REST APIs, MuleSoft, Platform Events, external services, SCIM-based provisioning — based on volume, latency, and security needs
• Ensure integration solutions are secure, resilient, and support enterprise identity/governance requirements (e.g. External Client Apps, OAuth flows)

Large-Scale Delivery

• Bring a proven track record of successfully delivering large, complex Salesforce programs (multi-team, multi-phase, or multi-agency/multi-business-unit in scale)
• Manage technical debt and platform scalability proactively across long-running programs
• Contribute to CoE (Centre of Excellence) playbooks, architecture standards, and reusable delivery frameworks where applicable

Requirements

What are we looking for?

• Minimum 7 years of hands-on Salesforce experience, with demonstrated experience in an Architect or Technical Lead capacity
• Strong expertise in Service Cloud (case management, omni-channel, knowledge, entitlements)
• Hands-on experience with Public Sector Solutions (PSS) or comparable regulated-industry Salesforce implementations
• Proven expertise in OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures)
• Strong command of Apex, Lightning Web Components (LWC), Flow, and core platform architecture (security model, governor limits, sharing/visibility)
• Demonstrated experience designing and delivering system integrations (REST, middleware, identity/SSO provisioning)
• Track record of leading squads/teams to deliver projects on time and within scope
• Proven experience delivering large-scale, complex Salesforce programs
• Strong stakeholder management and communication skills — able to translate technical concepts for non-technical audiences
• Salesforce certifications: Application Architect, System Architect highly regarded
• Experience with MuleSoft or other enterprise integration platforms
• Experience with Salesforce Shield (encryption, event monitoring)
• Experience contributing to or building a Salesforce Centre of Excellence (CoE), including governance playbooks and platform standards
• Familiarity with CI/CD and DevOps practices for Salesforce (SFDX, sandbox strategy, release management)

Benefits

What do we offer in return?

Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution. 

Benefits: Outpatient medical, specialist medical coverage and generous customisable flexi benefits, or flexi allowance; life and health insurance, thoughtful perks like special occasions “red packet” and CNY goodies, etc. 

Employee Wellness: Support for your physical, mental, and overall well-being through year-round initiatives. 

Growth & Development: Learning programmes, certification support, and a dedicated staff development budget. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”) 

Career Progression: Structured career pathways that enable you to grow along a technical/domain expert track or a leadership track. 

Competency Framework: A structured and practical framework to support you to develop, perform, and succeed. 

Flexible Work Arrangement: Staff may choose to work flexi-place, flexi-time, and flexi-load based on existing framework 

Why you'll love working with us? 

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success. 

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. 

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd. 

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes. 

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.