Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.

With over 50 years in live entertainment, we sell more than 20 million tickets annually, connect with 14 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime

Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.

The Role

Sitting within our People team, this role partners closely with leaders across the business to shape a workplace where our people can do their best work. You’ll bring strategic thinking and genuine care in equal measure, guiding leaders through everything from day-to-day people matters to culture and change initiatives. It’s a role for someone who wants to make a tangible difference to how TEG’s people experience work, every day.

Requirements

Outcomes to deliver:

• Be a trusted partner to leaders, providing timely, sound HR advice and hands-on support across the employee lifecycle – from onboarding through to offboarding.
• Manage complex or sensitive employee relations matters, including investigations and disputes
• Lead and support culture and engagement initiatives, including performance reviews, recognition programs, and employee surveys, that strengthen our people's experience.
• Develop people strategies, programs and initiatives to support business priorities.
• Support organisational design and change management initiatives 
• Maintain compliance with HR policies and Fair Work obligations, deliver clear reporting on people metrics, and identify opportunities to improve HR systems and processes.

Capabilities to bring

You’ll thrive in this role if you bring:

• A Human Resources or related Business degree, with 6 years’ experience in an HR Advisor or Business Partner-style role.
• Strong stakeholder management skills — comfortable influencing senior leaders 
• Demonstrated experience across core HR functions – including HRIS, training, industrial and employee relations, and HR analytics.
• Practical, working knowledge of the Fair Work Act and Modern Awards, with the ability to interpret complex industrial instruments.
• Strong attention to detail and critical, lateral thinking, with the ability to manage competing priorities in a fast-paced environment.

Benefits

We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.

• Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
• A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
• Flexibility: Hybrid and flexible working, with flexible hours where your role allows
• Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
• Leave, your way: Annual leave plus extras like birthday leave and purchase leave
• Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
• Giving back: One paid volunteer day a year to support our community
• Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
• Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

If this sounds like the opportunity for you, we welcome you to apply. We believe in creating a place where our people can do their best work!

Learn more about TEG here – www.TEG.com.au

Only direct applications will be considered. No recruiters please