HubSpot Expert

Position Type: Full-Time | Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, we are hiring for one of our clients seeking a HubSpot Expert to lead HubSpot implementations, optimization, and system improvements across Sales, Marketing, and Service Hubs.

This role requires someone with strong technical knowledge of HubSpot who can manage the complete implementation lifecycle, including CRM configuration, workflow automation, data migration, reporting, integrations, and client enablement. The ideal candidate is comfortable working directly with clients, translating business requirements into scalable HubSpot solutions, and ensuring successful platform adoption.

Responsibilities

HubSpot Implementation & System Configuration

• Configure and optimize HubSpot Sales Hub, Marketing Hub, and Service Hub solutions based on client requirements.
• Build and manage workflows, automations, pipelines, properties, and CRM architecture.
• Execute data migrations, including data mapping, imports, validation, and cleanup.
• Create dashboards, reports, and campaign structures to improve visibility and decision-making.

Implementation Lifecycle Management

• Manage HubSpot projects from onboarding and discovery through configuration, testing, deployment, and optimization.
• Ensure all implementations are aligned with client goals and follow best practices.
• Perform quality assurance checks to ensure accuracy, scalability, and platform performance.
• Maintain proper documentation of system configurations, processes, and project updates.

Client Enablement & Collaboration

• Conduct client training sessions and provide guidance on HubSpot best practices.
• Translate business needs into effective technical HubSpot solutions.
• Lead client discussions and collaborate with internal teams, including Project Managers, Solutions Architects, and Developers.
• Support clients in maximizing HubSpot adoption and platform usage.

Troubleshooting & Optimization

• Diagnose and resolve HubSpot-related issues, integrations, and workflow challenges.
• Identify opportunities to improve CRM structure, automation processes, reporting, and overall system efficiency.
• Document technical issues and provide clear solutions or recommendations.

Reporting & Performance Improvement

• Analyze HubSpot performance data and provide recommendations for improving campaigns, workflows, and customer journeys.
• Build reporting systems that help clients track marketing, sales, and service performance.
• Continuously optimize HubSpot setups based on business needs and performance insights.

What Makes You a Perfect Fit

• You have strong hands-on HubSpot experience and enjoy building scalable CRM solutions.
• You are comfortable managing client-facing projects and explaining technical concepts clearly.
• You have strong problem-solving abilities and can independently troubleshoot complex HubSpot challenges.
• You are detail-oriented, organized, and capable of managing multiple client projects simultaneously.
• You enjoy improving processes and helping businesses get maximum value from their technology investments.

Required Experience & Skills

• Proven hands-on experience with HubSpot Sales Hub, Marketing Hub, and Service Hub.
• Strong experience building workflows, automations, pipelines, and CRM structures within HubSpot.
• Experience with HubSpot data migrations, integrations, troubleshooting, and optimization.
• Experience creating dashboards, reports, and performance tracking systems.
• Ability to manage multiple projects while maintaining accuracy and meeting deadlines.
• Professional-level English communication skills (written and spoken).
• Experience leading client calls, training sessions, and creating documentation in English.
• Active HubSpot certifications or willingness to obtain relevant certifications.

Ideal Experience & Skills

• Experience working with HubSpot implementations for multiple clients or agencies.
• Experience with CMS Hub and HubSpot content deployment.
• Familiarity with CRM integrations and third-party applications.
• Experience working with marketing, sales, and customer service teams to improve processes.
• Previous experience in a client-facing consulting or solutions role.

Typical Day

• Reviewing ongoing HubSpot implementation projects and client priorities.
• Building workflows, automations, pipelines, and CRM improvements.
• Troubleshooting HubSpot issues and optimizing existing systems.
• Meeting with clients to gather requirements, provide updates, and conduct training.
• Reviewing reports, dashboards, and performance data to recommend improvements.
• Collaborating with internal teams to deliver successful HubSpot solutions.

Interview Process

• Initial screening
• Client interview
• Final selection and onboarding

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