About Medetone

Medetone is a rapidly growing online pharmacy committed to revolutionising healthcare through innovative solutions and a customer-focused approach. We provide a broad range of prescription medications, over-the-counter products, and personalised healthcare services. As we continue to expand, we are looking for an organised and enthusiastic HR Assistant to support our HR operations and help foster a positive work environment.

Role Overview

We are seeking a detail-oriented HR Assistant to support our Human Resources department in day-to-day tasks, ensuring smooth and efficient HR operations. Based in our Dubai office, you’ll assist with employee administration, recruitment, onboarding, and general HR activities for our London, Amsterdam, New York and Dubai offices. This role offers an excellent opportunity for a motivated individual to gain hands-on experience in various HR functions and to grow within an innovative healthcare company.

Key Responsibilities

- Employee Records & Documentation: Maintain accurate and up-to-date employee records, ensuring all information is confidential and compliant with data protection regulations.

- Recruitment Support: Assist in the recruitment process, including posting job vacancies, screening CVs, scheduling interviews, and coordinating communication with candidates.

- Onboarding & Offboarding: Support new hire onboarding by preparing welcome materials, coordinating orientations, and ensuring new employees have the resources they need. Assist with the offboarding process when necessary.

- Payroll & Benefits Administration: Collect and verify employee information for payroll processing, and assist with benefits administration as needed. Address employee queries about payroll and benefits.

- HR Queries & Support: Act as a first point of contact for employee HR-related inquiries, providing guidance on policies, procedures, and general workplace matters.

- Employee Engagement Activities: Help organise and participate in employee engagement activities, team events, and wellbeing programmes that promote a positive work culture.

- HR Projects & Process Improvement: Support HR projects, such as policy updates or new system implementations. Contribute ideas to improve HR processes and enhance employee satisfaction.

Requirements

The ideal candidate will have a keen interest in HR, strong organisational skills, and a commitment to delivering excellent service. Key qualifications include:

- Education & Experience: A degree or diploma in HR, business administration, or a related field. Previous experience in an HR or administrative role is a plus but not essential.

- Organisation & Attention to Detail: Ability to handle multiple tasks with precision, ensuring all HR documentation and processes are accurate and compliant.

- Communication Skills: Strong interpersonal and communication skills, with the ability to interact professionally with employees at all levels.

- Confidentiality & Discretion: High level of integrity in handling sensitive and confidential information.

- Proactive & Solution-Oriented: A positive, proactive approach to work, with a willingness to take initiative and contribute ideas to improve HR processes.

- IT Proficiency: Comfortable using Microsoft Office Suite (Word, Excel, Outlook) or XYZ and willing to learn HR software and systems.

Benefits

At Medetone, you’ll be joining a close-knit, passionate team dedicated to making a difference in healthcare. As an HR Assistant, you’ll gain valuable experience in all areas of human resources and have opportunities for personal and professional growth within a supportive, fast-paced environment.

What We Offer

- Competitive Salary

- Pension Scheme

- Employee Discounts on Healthcare Products

- Professional Development Opportunities

- A Friendly and Inclusive Team Culture

This is an excellent opportunity for someone looking to start or develop their career in HR within a forward-thinking healthcare company. If you’re organised, people-focused, and excited to support our growing team, we’d love to hear from you!