Who is Shift?

At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

About the role:

As HR Coordinator at Shift, you’ll play a hands-on role ensuring our People & Culture operations run smoothly from onboarding new hires to supporting offboarding. You’ll collaborate closely with our Talent team, HRBPs, and payroll to deliver accurate, timely HR support that underpins our entire employee lifecycle.

We’re looking for someone who’s interested in combining traditional HR know-how with a love for working with data and an openness to exploring the use of AI tools to improve how we work. If you take genuine ownership of your tasks, value efficiency, and want exposure to the full spectrum of HR, you’ll fit right in.

What you’ll do:

• Support the rollout of HR initiatives, systems, and policies

• Prepare documentation such as contracts and employment letters

• Design and run onboarding plans for new hires

• Answer employee queries on policies and procedures

• Monitor and respond to the HR inbox

• Help administer training and development programs

• Support performance management processes

• Maintain and update employee records and the HRIS, with a focus on data quality

• Review employment and working conditions for compliance

• Coordinate employee experience surveys and support feedback cycles

• Provide general HR administration and support P&C events

• Contribute to improvements using data insights and assist with implementation of HR tech, including AI where relevant

What you’ll bring:

• At least 12 months’ experience as an HR officer, administrator or in a similar HR support role

• Familiarity with HR functions: payroll, recruitment, training

• Experience working with HRIS platforms, ideally Employment Hero, along with strong proficiency in MS Office.

• Experience working with data and an interest in leveraging technology and AI in HR processes

• Solid organizational and time management skills

• Clear and professional communication style

• Good problem-solving and decision-making ability

• High attention to detail and accountability for work delivered

• A willingness to learn and adapt in an outcome-driven environment

Key benefits:

• Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.

• Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.

• Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.

• Family support – industry leading 26 weeks paid parental leave.

• Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work.

• Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.

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