À propos de ce poste (Fully Remote) - English and Georgian Speaking Support Associate Full-Time chez Wolt - English
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Please note: This remote opportunity is only available to candidates who reside in Tbilisi, Rustavi, Kutaisi and Batumi.
Additionally, the role is offered as a 6-month fixed-term contract. While there is no guarantee of extension or permanent employment, any future opportunities will be based on business needs.
Are you a strong communicator? Do you thrive in a dynamic environment? Love helping people and solving problems? If your answer is yes, then this opportunity might be perfect for you! 🤩
We’re looking for full-time (40 hrs/week) Support Associates who are fluent in Georgian and have professional working proficiency in English (B2+), both written and spoken.
You'll join our remote support team as part of our Shared Service Center, supporting multiple Wolt countries around the world.
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🌏 Grow with one of the world's fastest-growing tech companies. Build your skills, expand your experience, and be part of a team that invests in your success.
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🚀 Build a career, not just experience. Join a global team where you'll develop valuable skills, grow professionally, and make an impact from day one.
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✨Your next opportunity starts here. Join a team that values growth, collaboration, and helping people succeed every step of the way.
What You’ll Be Doing💙
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Assisting customers, courier partners, and venues across multiple countries via live chat and phone
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Helping ensure smooth and efficient delivery operations
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Growing your skills while working with teams across Wolt to improve our support operations
What We’re Looking For🌟
No previous customer service experience? No problem! We’ll teach you everything you need to know. If you do have experience, that’s a bonus - but not a requirement.
We’d love to meet you if you:
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Are a clear and empathetic communicator with a naturally customer-focused approach;
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Learn new things quickly and feel comfortable handling multiple tasks in a fast-paced environment;
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Have availability to work 5 days per week across different shift types, including mornings, evenings, and weekends, as our operation runs 24/7;
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Have written and spoken fluency in Georgian and have professional working proficiency in English;
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Work well independently and feel comfortable in a remote environment
What You’ll Get by Joining Us 🎁
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Medical insurance
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24 paid vacation days 🌴
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Wolt credits cashback benefit
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Sports discounts 🚴
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Wolt-wide learning and development opportunities
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A supportive, collaborative, and fast-growing environment where you can build your career 📈
Ready to Apply?🚀
If you're excited about learning fast, making an impact and being part of a driven, global team - we'd love to hear from you!
👉 No CV needed - just submit your online application.
We review applications continuously, so don’t wait! 💙
Please note: To help us get to know the real you, the use of AI tools (including ChatGPT) and translation tools in application responses is not permitted.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.