Location: This position is remote within the United States.

Freelance Director, Product Management

About strategy

At Huge, strategy is about connecting business goals, customer needs, and digital experiences to create products that deliver meaningful impact. Our strategists partner closely with clients and cross-functional teams to define product vision, uncover opportunities, and guide organizations toward customer-centered solutions.

Important considerations

• This is a freelance contract.
• Start Date: August 10, 2026
• End Date: September 18, 2026
• Total Hours: 208
• Location: USA or Canada
• Equipment: You will use your own computer and equipment.
• US Engagement Type: W2 or 1099 (C2C is not supported).
• Canada Engagement Type: Independent Contractor.

Job description

We are seeking a Freelance Associate Director, Product Strategy to lead a strategic product discovery engagement for an enterprise client. This role will be responsible for defining customer-centric product strategies, translating business objectives into actionable recommendations, and establishing the strategic foundation for future phases of the engagement.

The ideal candidate brings extensive experience leading Product Strategy and Experience Strategy initiatives, facilitating executive-level workshops, and partnering with cross-functional teams to deliver impactful product recommendations. This is a highly collaborative, client-facing role that requires strong strategic thinking, communication, and stakeholder management skills.

What you'll be doing

• Lead product strategy and discovery initiatives for complex digital products and services.
• Develop user personas and Jobs-to-Be-Done (JTBD) frameworks across multiple customer audiences.
• Facilitate customer journey mapping exercises to identify pain points and opportunities throughout the end-to-end experience.
• Design measurement frameworks aligned with business goals, KPIs, and product success metrics.
• Define product priorities, roadmap recommendations, and decision-making frameworks that support business objectives.
• Translate research, business needs, and user insights into clear strategic product recommendations.
• Facilitate workshops and collaborate with Product, UX, Design, Engineering, and business stakeholders to drive alignment.
• Present strategic recommendations to client stakeholders and guide discussions throughout the engagement.

What we would like to see

• 8+ years of experience in Product Management, Product Strategy, Experience Strategy, Service Design, UX Strategy, or Digital Consulting.
• Proven experience leading strategic product discovery and product definition engagements for enterprise organizations.
• Strong expertise in personas, Jobs-to-Be-Done (JTBD), customer journey mapping, and experience strategy.
• Experience developing measurement frameworks tied to business objectives and KPIs.
• Strong product prioritization skills, including defining product scope, roadmap priorities, and strategic recommendations.
• Experience working in consulting firms, digital agencies, or other client-facing environments is highly preferred.
• Excellent facilitation, communication, presentation, and stakeholder management skills.
• Ability to work independently while collaborating effectively with multidisciplinary teams.
• Professional English proficiency with excellent verbal and written communication skills.

This role is currently not available for hire or work in New Mexico and Hawaii, USA.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

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