In the role of Events Sales Executive, you will be responsible for both proactive and reactive sales management, as well as all operational duties for groups and events (accommodations and Food & Beverage functions alike). You will serve as an essential bridge between sales and operations, ensuring seamless collaboration and flawless execution of all events, with a focus on driving revenue through on-property sales opportunities. This position will allow you to sell and operate upscale groups and events, providing in-depth information and excellent knowledge of the territory and hotel operations, ensuring business continuity and a 360° customer service approach.

Primary Responsibilities Include:

• Sales and Lead Management: Promptly respond to event and group inquiries (excluding accommodation or up to 6 rooms), creating detailed proposals, negotiating with clients, and implementing follow-up strategies. Collaborate with SESO and the Hotel Team for site inspections and group accommodation management. Support the PST Team and SESO in on-property sales initiatives, including familiarization trips.
• Tailored Proposals and Upselling: Create customized event proposals (non-accommodation related) that highlight upselling opportunities through premium packages, additional services (catering, decorations, audiovisual), and exclusive experiences. Identify and promote value-added services to maximize revenue per event.
• Operational Collaboration: Work closely with the operations team to ensure all event details, from logistics to setup, are effectively communicated and flawlessly executed. Organize pre-con meetings and support all operational teams. Establish a feedback loop with the SESO Director, Hotel GMs, and Operations to refine sales strategies and event delivery, aligning with our hotels' positioning and ambition plan.
• Performance Analysis: Monitor and analyze event-related revenue metrics, client satisfaction, and key stakeholder relationships to assess the effectiveness of strategies.

Requirements

What You Bring:

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Proven experience (at least 2-3 years) in event sales, hotel sales, or a similar customer-facing role within the luxury hospitality or events sector.
• Strong understanding of sales principles, customer service excellence, and event operational coordination.
• Exceptional communication, negotiation, and interpersonal skills.
• Proficiency in CRM software, event management platforms, and Microsoft Office Suite, especially Excel and PowerPoint.
• Fluent in Italian and English (both written and spoken); knowledge of additional languages is a plus.
• Highly organized, detail-oriented, with the ability to manage multiple projects and deadlines effectively.
• Proactive, results-driven, and able to work both independently and as part of a dynamic team.
• Demonstrated ability to build and maintain strong client relationships and exceed sales targets.

Benefits

What We Offer: 

At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: 

• competitive salary
• Team social events.
• Meals provided at our staff canteen during working hours. 

• A unique opportunity to gain experience in a world-class luxury environment. 

• Participation in the hotel's training and development programs. 
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.    

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. 

About Us:

Grand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings. 

The Belmond & LVMH Family 

Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.