Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.

We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include Ramp, Figma, Spotify, Nike, Apple, AWS, Reddit, and JPMC. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.

As an Engagement Manager for Agencies, you'll sit at the intersection of strategy and execution, driving growth across your agency partners. Partnering directly with top agencies like Edelman, Golin, Dentsu, and Wpromote, you'll provide strategic consultation, success planning, and targeted support for their end clients. You'll work closely with internal teams across Sales, Product, and Engineering to address agency needs, drive platform adoption, and deliver meaningful outcomes. As a trusted expert guiding agencies through the future of AI search, you'll share best practices and actionable tactics to enhance their clients' AI visibility through the Profound platform.

What you’ll do

• Serve as the primary point of contact and trusted advisor for marketing, digital, PR, and integrated agencies of all sizes

• Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks

• Deeply understand customer objectives and proactively manage relationships with key stakeholders across their teams and their clients

• Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover

• Collaborate internally with Sales, Product, and Engineering teams to optimize customer implementation and resolve technical challenges

Who you are

• At least 3 or more years of experience in agencies working in an account management role or within the marketing department of a top-tier brand

• Excellent communication skills, with the ability to deliver presentations and demonstrations effectively

• Self-motivated and driven, with a passion for building strong customer relationships

• Comfortable diving in head-first in the face of challenges and ambiguity

• Analytical mindset with strong comfort working with numbers

• Able to own a process end to end

• Strong at managing multiple initiatives simultaneously and comfortable juggling priorities

Location

This is an on-site role based in our NYC or London office, designed for builders who thrive on speed, iteration, and meaningful impact.

For this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.

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Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.