DCP: Director, Ticketing Sales & Operations

Dick Clark Productions (DCP), the world's largest producer and proprietor of televised live event entertainment programming, is hiring a Director of Ticketing Sales & Operations to be responsible for leading ticketing sales strategy and execution across Dick Clark Productions' portfolio of live events. This role will drive ticket sales performance through pricing optimization, inventory management, sales analytics, and cross-functional collaboration while ensuring seamless execution throughout the ticketing lifecycle.

The ideal candidate brings a strong understanding of live event ticketing, proven experience managing complex ticketing operations, and the ability to leverage data and market insights to identify growth opportunities and improve performance across a diverse portfolio of events.

As DCP values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture.

Key Responsibilities:

Sales Strategy

• As the primary ticketing stakeholder at DCP, partner with the executive leadership team to develop, implement, and optimize ticketing strategies across all ticketed events, driving revenue growth, audience acquisition, and operational excellence.
• Lead the end-to-end ticketing lifecycle, including event builds, inventory management, pricing strategy, on-sale execution, reporting, financial reconciliation, and post-event settlement.
• Collaborate with ticketing platforms, venue box offices, promoters, and third-party vendors to manage event inventory, seat holds, ticket releases, access control, and dynamic pricing initiatives.
• Design data-driven campaigns, pricing models, and outreach plans to maximize live event ticket revenue and audience attendance by analyzing market trends, setting pricing models, and developing promotional campaigns.
• Monitor ticket sales performance, market trends, and consumer demand patterns, providing actionable insights and strategic recommendations to senior leadership.
• Identify and implement process improvements, technology solutions, and operational efficiencies to enhance sales performance, reporting capabilities, and overall event profitability.
• Partner closely with finance teams to support event settlements by preparing ticketing reports, validating sales and fee reconciliations, interpreting ticketing audits, and ensuring financial accuracy.

Operations

• Oversee complex seating strategy and inventory allocation across all events, balancing public onsales with VIP, sponsor, artist, executive, media, production, and partner requirements while maximizing revenue opportunities.
• Manage all ticket holds and specialty inventory, including RTP, complimentary, house seats, sponsor allocations, artist and talent requests, ensuring accurate tracking, timely releases, and adherence to approved allocation strategies.
• Direct seating manifest development and optimization, coordinating cross-functional stakeholder requests and executing seat relocations, upgrades, and last-minute accommodations while preserving premium inventory and guest experience.
• Lead day-of-show ticketing operations in partnership with venue box offices, talent teams, credentialing teams, and event operations, resolving ticketing issues, managing will call and VIP fulfillment, and ensuring seamless guest entry.
• Develop and maintain comprehensive ticketing reports and inventory dashboards that track seating utilization, hold status, comp distribution, and ticket movement throughout the event lifecycle.
• Establish governance and approval processes for ticket allocations, complimentary tickets, and seat holds, ensuring accountability, financial accuracy, and consistency across all DCP events.
• Partner with production and venue teams to translate evolving production requirements into ticketing and seating adjustments, proactively communicating inventory impacts and executing changes with minimal disruption.
• Maintain expertise in ticketing technology, industry trends, and evolving consumer purchasing behaviors to drive innovation and continuous improvement across DCP's live event portfolio.

A good faith estimate of the salary range is $120k – $150k upon hire + bonus for achieving revenue targets. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role.

If you have more or less experience than specified on this job posting, please apply and list your salary expectations.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors).

It’s all About You…

PMC's comprehensive benefits package is thoughtfully designed to support every aspect of your life, empowering you to thrive both personally and professionally. We offer PMC-Paid Healthcare with no employee paycheck contributions on medical, dental, and vision for you and your family. PMC also offers Flexible Spending Accounts (Healthcare, Dependent Care & Commuter), an Employee Assistance Program, Life Insurance, Short & Long Term Disability, Paid Parental Leave, and a 401(k) Retirement Plan with an Employer match. Employees are also eligible to take advantage of company discounts and perks including Pet Insurance, Home & Auto Insurance, Mortgage discounts, and a variety of other savings on wellness, lifestyle, and financial essentials. As part of PMC's dedication to consistently meet employee’s needs, we have launched a new Flexible Vacation Policy.

At PMC, we believe working in a highly collaborative, office-first environment that fosters real-time communication, spontaneous idea sharing, and stronger interpersonal relationships that drive innovation and team cohesion.

About DCP:

Dick Clark Productions is the world's largest producer and proprietor of televised live event entertainment programming with the "Academy of Country Music Awards," "American Music Awards," "Billboard Music Awards," "Golden Globe Awards," "Dick Clark's New Year's Rockin' Eve with Ryan Seacrest," “So You Think You Can Dance,” and the “Streamy Awards.” Dick Clark Productions owns one of the world's most extensive and unique entertainment archive libraries with more than 60 years of award-winning shows, historic programs, specials, performances and legendary programming. For more information please visit www.dickclark.com

About PMC:    

Penske Media Corporation (PMC) is a leading global media and information services company whose award-winning content attracts a passionate audience of over 300 million globally. Since 2004, PMC has been a pioneer in digital media reaching viewers on all screens across its ever-growing constellation of iconic brands, which includes Dick Clark Productions, Variety, Rolling Stone, The Hollywood Reporter, Billboard, WWD, SHE Media, Robb Report, Deadline, Sportico, ARTnews, Fairchild Media, Vibe, IndieWire, Artforum, Gold Derby, and Luminate, the premier data and analytics company. PMC’s journalists and content creators deliver daily the most comprehensive news and information in their industries and areas of coverage, unequaled in ambition, depth, and courage. In addition, PMC owns several vital cultural events such as SXSW, LA3C, and Latin Music Week. Headquartered in New York and Los Angeles with additional offices in 14 countries worldwide, PMC believes companies should not only be profitable but also forces for good. PMC is committed to fostering a working environment that is inclusive and responsible, where we value a company culture built on all backgrounds, voices, and experiences. For more information on the company, please visit www.PMC.com