Data Center Technician / Project Coordinator

Location: Shelton, CT (Onsite)
Salary: $115,000 - $145,000 + Relocation Assistance Available
Employment Type: Full-Time

About the Role

PGTEK is seeking a customer-focused Data Center Technician / Project Coordinator to support a high-performance computing (HPC) environment for a major enterprise customer. This is a unique opportunity for someone who enjoys balancing hands-on infrastructure work with customer interaction and project coordination.

In this role, you'll be responsible for supporting critical data center operations while serving as a primary point of contact for customers, coordinating project activities, and ensuring successful execution of infrastructure initiatives.

Responsibilities

• Provide hands-on support for enterprise server, storage, networking, and data center infrastructure.
• Coordinate and lead recurring project status meetings with customers and internal stakeholders.
• Serve as the primary customer contact, providing regular updates and ensuring exceptional customer satisfaction.
• Support and maintain an HPE SGI 8600 High Performance Computing (HPC) environment, including associated storage and networking infrastructure.
• Collaborate with engineering, operations, and customer teams to troubleshoot issues and coordinate maintenance activities.
• Document project status, action items, infrastructure changes, and operational procedures.
• Perform hardware installations, upgrades, troubleshooting, repairs, and preventative maintenance.
• Assist with planning and coordinating infrastructure projects from initiation through completion.
• Ensure work is completed according to data center best practices and customer requirements.

Requirements

• Previous experience as a Data Center Technician, Infrastructure Technician, or similar technical support role.
• Strong project coordination or project management skills.
• Excellent verbal and written communication skills with the ability to work directly with customers.
• Experience supporting enterprise server, storage, and networking hardware.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work independently while collaborating effectively with cross-functional teams.

Preferred Qualifications

• Experience supporting High Performance Computing (HPC) environments.
• Familiarity with HPE enterprise server platforms, particularly HPE SGI systems.
• Experience with rack-and-stack deployments, structured cabling, hardware diagnostics, and data center operations.
• Working knowledge of enterprise storage and networking technologies.
• Experience supporting mission-critical infrastructure in an enterprise or data center environment.

Why Join PGTEK?

• Competitive salary of $115,000-$145,000
• Relocation assistance available
• Opportunity to support cutting-edge HPC infrastructure
• Collaborative team environment
• Long-term project with annual renewal potential
• Exposure to enterprise-class technologies and customer-facing project work

Benefits

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered.  Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance.   An Employee Assistance Program is available at no cost to all employees.  PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

ABOUT PGTEK

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.

EOE, including disability/veterans