The Communications Technician is responsible for delivering technical and administrative support for the daily operation and maintenance of the Mount Jackson Teleport and Middletown earth station. This role ensures reliable service delivery, system performance, and minimal service disruption, while maintaining high standards of customer support and operational efficiency.
Resource is required to be onsite five (5) days per week
Main Responsibilities
Perform corrective and preventative maintenance on a variety of equipment including; Internet data, VOIP, digital audio and video baseband equipment
Perform corrective and preventative maintenance on networking hardware, such as routers, switches, and firewalls
Thorough understanding of complex data networks and backhaul configurations
Perform preventative and corrective maintenance to IF and RF hardware such as up/down converters, traveling wave tube amplifiers (TWTA), LNA and modems
Participate in the installation and commissioning of new and expansion services with engineering personnel, demonstrating thorough understanding of the systems
Complete pertinent documentation associated with maintenance and/or installation tasks
Responsible for the operations and maintenance of Antenna systems, Power, HVAC, and supervisory and control systems
Provide TT&C support on multiple system configurations
Have the ability to work directly with Telesat customers and/or third-party contractors
Ability to work in a team environment and independently with minimal supervision
Education & Experience Required
3-year Electronics/Telecommunications Technologist Diploma, or the equivalent
Understanding of Network fundamentals such as TCP/IP and LAN/WAN
Familiarity with complex IP networks, routing protocols and VPN technology
Familiar with various types of telecommunications test equipment
Ability to demonstrate solid troubleshooting skills and prioritize the resolution of events
Knowledge of Microsoft and Unix based operating systems, applications and tools
Familiarity with Radio Frequency (RF) equipment and systems
Must have strong interpersonal and customer service skills
Basic Fiber knowledge
Working Conditions
The Mount Jackson Teleport operates Monday through Friday 0800-1600. On-call coverage, and the ability to work in an unsupervised environment is a requirement of this position
Must have a valid driver’s license
Back ground check
Frequent travel is required in this role
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