Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises

This role sits at the intersection of brand and marketing - you'll be the primary creative force behind how Outset shows up in the world, from paid campaigns to launch moments to the content our prospects see every day. You'll work closely with the marketing team day-to-day.

Responsibilities

• Own visual design for marketing campaigns, landing pages, social content, email, and events

• Be the day-to-day creative partner for the marketing team - turning briefs into polished, on-brand assets fast

• Maintain and evolve the Outset brand system across all marketing touch points

• Design pitch decks, sales collateral, and customer-facing materials

• Collaborate with content and demand gen on creative direction for paid and organic channels

• Support product launches and feature announcements with marketing creative

• Contribute to the visual language of new product launches and feature announcements

• Work with product design for cohesive brand vision across all touch points

Qualifications

• 2–4 years of brand or graphic design experience, ideally with a strong marketing portfolio

• Startup experience owning projects 0-1

• Proven ability to move quickly and produce high-quality assets across digital, print, and social formats

• Experience in Figma; building with AI tools

• Experience in web development basics, with the assistance of AI tools (Claude Code, Cursor, etc.)

• Proficiency in updating and maintaining marketing website infrastructure

• Strong eye for typography, hierarchy, and layout — you sweat the details

• Comfortable working in a fast-moving environment where priorities shift

• Motion design or video editing (After Effects, Lottie)

• Experience building or maintaining a brand/design system