Account Executives support market development of net new or acquisition revenue:

• Own a sales cycle. You’ll collaborate with athletic directors and coaches to ensure their schools and teams have what they need to develop and improve.
• Close sales on the phone and through online demos. We believe the more calls and demos you make, the more sales you make.
• Knowledgeable about sports. Being an athlete, coach or administrator in club or high school sports isn’t necessary but would help you connect with our user base. 

Account Managers support market development and expand current accounts:

• Own a sales cycle. You’ll collaborate with athletic directors and coaches to ensure their schools and teams have what they need to develop and improve.
• Close sales face-to-face with customers in your territory. We believe being face-to-face with customers is a key differentiator for success. You will also utilize phone and online demos to continuously drive sales forward.
• Work across multiple sports. Whether it’s volleyball or American football, you’ll understand how all programs can benefit from video analysis. Understanding our customer personas regardless of sport is extremely important.

As a Customer Success Manager, you will focus on retaining and renewing business: 

• Engaging current users. You’ll help us ensure Hudl renewal rates are high and our customers remain engaged by conducting check-in calls with coaches and athletic directors. You’ll provide education material and answer any questions they have. 
• Selling the value of Hudl. Across your accounts, you'll continuously communicate with users to ensure they’re getting the most of their Hudl products. You’ll help identify where they could benefit from other products or services.
• Digging into dissatisfaction. You’ll get to the bottom of user issues and work hard to keep them with Hudl.
• Focusing on numbers. Keeping renewal and engagement rates high, and cancellation rates low, will be your first priorities.

Business Development Representatives

As a Business Development Representative, you will drive outbound communication and sales opportunities:

• Generate momentum and revenue. You’ll cold call, email and demonstrate products over Zoom to connect potential customers with the right Hudl solutions. 
• Partner with Account Executives. BDRs partner closely with Account Executives (who focus on growing acquisition revenue) to strategize on deal negotiations, maximizing revenue and profitability.
• Concentrate on a specific market. You’ll focus on our emerging markets which includes club and youth customers in North America across soccer, youth football, basketball, ice hockey and more.