Zoox is building the future of transportation. To do that, we’re also building an incredible crew—united by our mission, energized by our values, and driven by our purpose.
The Product Team at Zoox works across the company to define and champion the “Human Experience." The team focuses on a wide range of products that collectively power a world-class customer experience, including areas like our mobile ride-hailing apps, pickup & drop off experience, and in-vehicle experience. In this role, you will lead both strategic and tactical layers - crafting a compelling product strategy, and multi-year roadmap while simultaneously owning and ensuring successful delivery with your product development team.
As the Technical Product Manager - Data and Pricing Services for the Service Intelligence Platforms Team, you will work closely with the Data Science, Fleet Orchestration, and Business strategy teams to architect the backend services that power Zoox’s robotaxi fleet. Your goal is to translate company objectives into a clear, actionable roadmap for the technical teams building the mission-critical, intelligent infrastructure on which the company depends.
You will own a portfolio of data science-driven backend services, focused on pricing and fleet-level optimization. This is a high impact role that sits at the intersection of marketplace economics, customer experience, technical implementation, and business strategy. As Zoox scales its commercial service this will be a high-profile role with visibility across the company.
In this role you will:
Drive the Roadmap: You have a unique opportunity to craft and own a multi-year product strategy and roadmap that inspires your team and pushes boundaries.
Product Lifecycle: You will own the successful execution of the product across its lifecycle.
Product Strategy: Develop a deep understanding of the customer, market, and business objectives to find new opportunities and align your product domain to company goals - and then translate that into clear direction for your technical peers.
Product Management: Own the product backlog, clearly set priorities, write user stories, drive incremental improvements.
Drive Results: Ruthlessly prioritize features and ensure priorities are clearly communicated at all times.
Infrastructure Development: Build the backend systems required to surface the high-quality signals our systems rely on to make minute-by-minute decisions from the massive amounts of data generated by our fleet every day.
Algorithm Development: Partner deeply with Data Science leads to develop complex algorithmic models that power Zoox’s autonomous vehicle service - ensuring we maintain a high-quality customer experience while maximizing operational efficiency.
Prioritize Learning: Architect rapid learning and iteration through both simulation and in-market experimentation to test hypotheses quickly and effectively.
Qualifications
Technical Product Leadership: 8+ years of experience as a Technical Product Manager, specifically within AI/ML model development, data science, or marketplace-based products.
Domain Expertise: Deep familiarity with data science, online marketplaces, machine learning, and backend infrastructure.
Data Fluency: Comfortable engaging with engineers on data pipelines, statistical analysis, simulation, experimentation, and performance evaluation (metrics/KPIs).
Strategic Execution: Proven track record of managing complex technical technical products with direct customer-facing impact.
Bias for Action: A track record of navigating complex tradeoffs in a structured way while taking action and delivering on tight timelines.
User Centric Mindset: A customer-first approach and a passion for building products that directly serve and benefit our end users (while also supporting a thriving commercial business)
Bonus Qualifications
Autonomous Vehicles: Experience working in the AV, mobility, or ride-hailing industries.
In-market Experience: Experience optimizing products in the market (with a focus on experimentation).
