The Regional Operations Manager is responsible for the strategic oversight, implementation, and continuous improvement of school operations across regional schools.  This role supports the creation, implementation, and auditing of processes and procedures that ensure compliance to school board, state, and federal guidelines while promoting effective online school systems.  The Regional Operations Manager ensures that regional online schools have the tools and processes in place to support teachers, students, and families in the pursuit of an effective online education.  This role may also serve as the primary Operations Manager for one or more schools, with direct responsibility for school-level operations.  As the region grows, this role may supervise additional regional team members. 

About the Opportunity

• Support the design, documentation, and implementation of processes across key operational functions—with direct responsibility at the assigned school(s) and additional support to other schools in the region. Focus areas include:
• Student records
• Local and state testing
• Attendance and truancy data collection and compliance actions
• Office and facilities management
• System and Platform training and support
• School operations
• Act as a resource for internal (staff) and external (students and families) stakeholders by providing management and resolution of escalated needs across a variety of areas, including, but not limited to, school procedures, technology systems, materials, course and teacher assignments, etc.
• Serve as a liaison between school team members and members of the larger Accel team to identify operational needs and develop school level procedures that align with the goals and procedures of the larger Accel organization
• Serve as a member of the leadership team at the assigned school(s), while also supporting school leadership at other regional schools as needed
• Work closely with school and national State Reporting and IT Team members to ensure data validity in the Student Information System, Learning Management System, Business Integration Reporting Tools, and 3^rd party platforms
• Collaborate with national, regional, and school team members to develop, document, and electronically archive operational procedures and workflows to support implementation of local school policies
• Audit existing operational procedures and identify opportunities to streamline and improve current practices
• Stay up to date on Department of Education and sponsor policies and compliance items and state educational laws for directly assigned school(s)
• Serve as a resource to the region’s school level leaders to ensure the successful implementation of Department of Education rules and regulations, Sponsor policies and compliance items, and state educational laws regarding school operations
• Assist to ensure that Accel is implementing the management of all confidential student information per state and federal laws
• Coordinate communication with external vendors as needed
• Compile, analyze, and provide data metrics and key findings as requested by national, regional, and school management
• Perform all other job duties as assigned

Required Skills/Qualifications

• Bachelor’s Degree in Business, Education, or related field or equivalent work experience
• Expertise in Microsoft Office and Google Suite Products
• Above average spreadsheet skills including the ability to use basic and intermediate formulas and functions
• Prior experience working in a school setting preferred
• Prior experience managing law and regulation compliance preferred
• Prior experience creating and documenting procedures and workflows preferred
• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality
• Demonstrates a reliable, dependable, and trustworthy work ethic
• Ability to manage difficult or emotional client situations
• Ability to make sound judgments after all available information has been gathered or communicated
• Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare
• Demonstrated leadership and management ability
• Excellent written and oral communication skills
• Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently
• Customer service oriented
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members
• Ability to work independently and contribute to a team

About Us

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. 

We offer the following benefits: 

Life benefits – time & peace of mind 

• Paid time off 
• Retirement contributions 
• Optional Basic Life and AD&D insurance 
• Voluntary life insurance (employee, spouse, child) 
• Discounted childcare at Early Learning Academies locations 

Health benefits – stay well & thrive 

• Medical, dental, and vision insurance 
• Employee Assistance Program 
• Voluntary short-term disability insurance 
• Voluntary long-term disability insurance 

Career benefits – keep growing 

• Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals 

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

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