So, what’s the role all about?

We are seeking a Principal Software Engineer who brings exceptional technical depth, strong ownership, and a passion for building high-quality, scalable systems. This individual will play a critical role in driving architectural direction, mentoring engineers, and delivering impactful solutions aligned with business priorities.

This is a hands-on leadership role for someone who thrives on solving complex problems, influencing technical strategy, and elevating engineering excellence across the team.

How will you make an impact? 

• Technical Leadership
• Define and drive the architecture of scalable, reliable, and high-performance systems
• Set engineering standards and best practices across teams
• Lead design reviews and guide critical technical decisions
• Execution & Delivery
• Own end-to-end delivery of complex features and systems
• Collaborate cross-functionally with product, design, and engineering teams to deliver high-impact initiatives
• Ensure high code quality, performance, and maintainability
• Talent Elevation
• Mentor and develop engineers, raising the overall technical bar of the team
• Lead by example through hands-on coding and problem-solving
• Help identify and attract top engineering talent
• Innovation & Strategy
• Identify opportunities to leverage modern technologies (including AI/ML where applicable) to drive innovation
• Translate business needs into scalable technical solutions
• Influence long-term technical roadmap and investment decisions

Have you got what it takes? 

• 10+ years of software engineering experience, with a track record of delivering complex systems at scale
• Deep expertise in system design, distributed systems, and modern development practices
• Strong coding skills in one or more of the following: Java, Python, C#, or similar
• Experience designing and building cloud-native applications (AWS, Azure, or GCP)
• Proven ability to lead large technical initiatives and influence across teams
• Strong communication skills with both technical and non-technical stakeholders

Why Join Us? 

At NiCE, we don’t just connect systems—we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem. 

If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE. 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. This role is located in our UT office located at 75 West Towne Ridge Parkway, Sandy, Utah 84070 https://www.nice.com/company/global-locations