OPERATIONS MANAGER

Think of your favorite book from childhood. Got it? Great. Now, that warm, joyful feeling you have right now—that’s what we do. Literati is a modern children’s book company focused on helping kids fall in love with reading at every age and stage. We make it easy to find great books through our school book fairs, school store fundraising platform, and book clubs using a unique mix of expert curation and data science. We’re on a mission to help parents ignite a love of learning and a love of life.

Role Summary / Overview

The Operations Manager at Literati will lead the day-to-day operations of our Kids Book Club fulfillment, ensuring books are accurately processed, packed, and shipped to families across the country. This role is responsible for overseeing warehouse operations, leading and developing team members, optimizing workflows, and managing resources to ensure a safe, efficient, and high-quality operation. By driving operational excellence and continuous improvement, the Operations Manager plays a key role in delivering the joy and magic of reading to children with every shipment.

The salary range for this role is $75,000–$90,000 annually. This is a full-time, exempt position.

REQUIREMENTS

• Bachelor's degree in Business Administration, Operations Management, or related field

• 5+ years of experience in operations management or similar leadership role

• Proven track record of managing budgets and improving operational efficiency

• Strong leadership and team management skills

• Excellent analytical and problem-solving abilities

• Experience with financial planning and performance analysis

• Strong communication and interpersonal skills

WE’D LOVE TO SEE

• Advanced degree (MBA or equivalent)

• Experience in warehouse, logistics, or supply chain management

• Proficiency in operations management software and tools

• Experience with process improvement methodologies (Lean, Six Sigma, etc.)

RESPONSIBILITIES

• Manage daily operations: Oversee the day-to-day activities of a department or organization to ensure smooth, efficient operations.

• Lead and manage staff: Hire, train, schedule, and supervise employees and managers to meet company objectives. This includes delegating tasks and resolving conflicts.

• Handle finances: Develop and manage budgets, monitor financial performance, and ensure cost-effective practices. Analyze financial statements and other performance metrics to improve profitability.

• Set strategy and goals: Establish policies, procedures, and goals in line with the company's overall objectives. Ensure that staff and departments work to achieve these goals.

• Ensure compliance and quality: Enforce company policies and standards, and work to maintain a high level of quality in products or services.

• Manage resources: Plan and oversee the use of materials and human resources, and manage relationships with vendors and suppliers.

ABOUT LITERATI

We offer competitive salaries, medical/dental/vision insurance, 401k, short-term disability insurance, parental leave, employee assistance programs, flexible work schedules, and flexible time off.

We are dedicated to cultivating and preserving a culture of inclusion and connectedness that sees, reflects, welcomes, and celebrates the innovation and talent of a diverse array of people. We seek people with drive and a touch of alchemy. We also recognize that some people—particularly underrepresented groups, women, BIPOC, and LGBTQ+—may not be comfortable applying to a position unless they meet 100% of the qualifications. Even if your experience isn’t a precise match for the role, we highly encourage you to apply. And if your career has taken you to some spectacular (or spectacularly strange) places, we love a good story.