As Mobile Device Administrator, you’ll work with team members to complete annual inventory and mobile device deployment, with the goal of assisting the continuous improvement of IT Services to our government customer.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• You'll work with team members to complete annual inventory and mobile device deployment
• You'll also provide troubleshooting and log in support to end users
• You'll provide day-to-day support of laptops, tablets, and other mobile devices
• You’ll update reports and documentation
• You’ll integrate lessons learned to processes and procedures

What you’ll need to succeed:

• An active Secret security clearance with ability to obtain a Top Secret
• A bachelor's degree
• 3 years of experience with mobile devices, including laptops and tablets
• 2 years of experience in a customer facing and fast paced environment
• Knowledge/experience in troubleshoot IT issues, providing end user support, asset management, and securing mobile devices
• An understanding of managing tickets, communicating via email, and proficiency using MS Excel.
• Strong attention to detail, process improvement, and accountability

Salary Range: $64,400 – $78,200

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: 

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses