Job Summary

Join Birgo and help us improve lives through real estate! Through compassionate and thoughtful interactions, this leasing agent plays a vital role in helping prospective residents find their next apartment in our Edgewater portfolio.

What differentiates this role:

• We are Owner-Operators: We manage our properties in-house. That means clearer internal communication, faster answers for residents, and a collaborative team that values your opinion.
• A Career Launchpad: Starting as a leasing agent provides firsthand insight into property operations. It opens doors for meaningful professional growth.
• On-target earnings range from $46,000 to $70,000+ annually (comprising an $18+ hourly base + uncapped commissions).
• Balanced Schedule: A stable 40-hour-per-week schedule (including Saturdays and select evenings) with a predictable, recurring day off during the week.

Birgo’s Values: 

• Teamwork: We leverage one another's strengths to achieve more together.
• Humility: We admit our faults and strive to continuously improve.
• Rhinocerality: We charge hard after our highest priorities.
• Integrity: We do the right thing, even when it is costly.
• Vision: We innovate and adapt to improve lives.
• Excellence: We are dependable and accountable to produce quality results.

Core Responsibilities

• Provide excellent customer service to prospective residents
• Lease market-rate apartments according to Fair Housing standards
• Respond promptly to all new inquiries, converting leads to applicants
• Manage calendar, schedule tours, and conduct showings
• Process rental applications quickly and accurately
• Establish rapport with residents and provide personalized service during the move-in process
• Verify all move-ins are fully completed, inspected, and documented
• Collaborate with property management and maintenance to maintain high occupancy
• Monitor listing postings and advertisements
• Escalate resident concerns to the Property Manager
• Other projects as assigned to help Birgo improve lives through real estate

Successful Candidate Profile

Knowledge & Experience

• General knowledge of multifamily leasing principles, including Fair Housing
• 1+ year of experience in leasing, customer service, sales, or hospitality
• Experience with property management and leasing software (preferred)
• High school diploma

Work Style

• Quickly connects and builds relationships 
• Enthusiastically persuades and motivates others 
• Motivated by achieving goals and results
• Self-confident & self-motivating
• Passionate about improving people’s lives and communities 
• Attentive to details

Other Requirements

• Frequent travel between Shaker Heights and Edgewater
• Occasional travel to Pittsburgh
• Insured vehicle and valid driver's license
• Able to use a computer for a full workday

Benefits

• Medical, vision, and dental health insurance with company contribution
• 401(k) retirement plan with employer match 
• Paid time off, paid holidays, sick time, and mental health days
• Company profit-sharing program
• Healthy lifestyle reimbursement program
• Team outings and volunteer events
• Professional development stipend
• Discounted rates at Birgo properties

More about Birgo 

Birgo Realty and Birgo Capital offer an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo values diversity in our staff and seeks to enhance the diversity of our team at every opportunity. 

Note: Because this position manages rental properties on behalf of Birgo, team members may not concurrently engage in outside real estate sales, leasing, or property management activity.