Junior Compliance Officer

• Location: London (Rose Court) Hybrid / 2 days in office weekly
• Employment Type: Full-time, Permanent

About the Role

We are looking for a detail-oriented and motivated Junior Compliance Officer to join our growing team. This role is heavily focused on customer-facing compliance activities, particularly managing and completing security and due diligence questionnaires.

As a Junior Compliance Officer, you will become a subject matter expert in our product so you can confidently and accurately respond to customer security queries. You will also play a key role in supporting our internal compliance initiatives, such as maintaining ISO and SOC 2 frameworks.

Key Responsibilities

Primary Focus: Customer Security & Compliance Questionnaires

• Own and Manage Requests: Take full ownership of customer due diligence requests, including security questionnaires, RFPs, and vendor assessments.
• Customer Point of Contact: Act as the central internal point of contact for all incoming customer compliance and security queries.
• Product Expertise: Develop deep product knowledge to provide accurate, consistent, and high-quality technical responses.
• Cross-Functional Collaboration: Partner closely with Product, Engineering, and Legal teams to gather, validate, and update compliance information.

Additional Compliance Responsibilities

• Audit & Framework Support: Support ISO and SOC 2 audit processes, including control monitoring and evidence collection.
• Documentation Maintenance: Assist in updating and maintaining internal compliance documentation, policies, and controls.
• Remediation Tracking: Participate in internal audits and track outstanding remediation activities to completion.
• Process Improvement: Contribute to streamlining and automating the workflow for handling customer compliance requests.

What We’re Looking For

Required Qualifications & Skills:

• Educational Background: Recent university graduate or early-career candidate with a strong interest in compliance, information security, risk, or audit.
• Communication: Exceptional written communication skills, with the ability to write structured, professional, and customer-facing responses.
• Detail-Oriented: Excellent attention to detail and strong organizational skills.
• Technical Aptitude: Ability to learn technical product information and translate it into clear, compliance-friendly answers.
• Interest in GRC: Genuine interest in ISO 27001, SOC 2, customer due diligence, and cybersecurity.
• Drive: Proactive, organized, and able to prioritize tasks effectively in a deadline-driven environment.

Nice to Have:

• Prior experience completing security questionnaires or working with RFPs.
• Previous exposure to SaaS (Software-as-a-Service) or technology environments.

What You’ll Gain in This Role

• Real-World Experience: Deep exposure to real-world customer compliance, vendor risk management, and security requirements.
• Framework Mastery: Hands-on experience working directly with industry-standard frameworks like ISO 27001 and SOC 2.
• Product Expertise: The opportunity to become a functional expert in a cutting-edge tech product.
• Career Growth: A clear, structured pathway for professional growth within the fields of information security, GRC, and compliance.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

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