About the Company

Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.

Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.

As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.

Investor Reporting at Valon

The Investor Reporting Team at Valon is responsible for executing the reporting of mortgage data and the movement of funds to both agency and non-agency investors. We are a team of mortgage and technology professionals working side by side to create automation and efficiency using Valon’s proprietary servicing system. We strive to shape a modernized Investor Reporting system while maintaining a strong level of precision in order to meet the requirements and guidelines of our investors.

About the Role

We are seeking a detail-oriented and experienced Investor Reporting Associate to join our dynamic Investor Reporting team. This role is essential in ensuring timely and accurate reporting and reconciliation of mortgage loan data to our investor partners, including Fannie Mae, Freddie Mac, Ginnie Mae, and private investors. Along with these day-to-day operations, you will be working alongside management and other cross-functional stakeholders to help scale processes, assist in the creation of new reporting processes, and identify areas for improvement.

Responsibilities

• Report loan activity records accurately and on time to Investors.

• Perform monthly reconciliations in accordance with investor requirements.

• Maintain remittance schedules and ensure the timely delivery of funds.

• Apply amortization schedules to loan data for proper reporting.

• Collaborate with internal departments and understand the impact of servicing events on reporting.

• Utilize internally developed systems and tools in order to perform root cause analysis

• Use Excel (including VLOOKUPs, pivot tables, and basic formulas) and Google Workspace tools to manage reporting data.

• Other duties as assigned
  
  

Ideal Background

• 1 year of Investor Reporting experience within mortgage servicing.

• Proven experience working with Fannie Mae, Freddie Mac, Ginnie Mae, and private investors.

• Strong understanding of remittance types and loan amortization.

• General understanding of mortgage servicing operations and department functions.

• Proficiency in Excel (VLOOKUP, pivot tables, sum functions) and basic use of Gmail and Google Workspace.

• Bachelor's Degree (preferably in Finance or Accounting or STEM) -or- 2-3 years of experience in an accounting or finance role preferred
  

Minimum Qualifications

• Excellent critical thinking and problem-solving skills

• Excellent collaboration and communication skills

• Minimum education requirement: High school diploma or GED equivalent required

• Must be available to collaborate and communicate in regularly held in-person meetings

What We Can Offer

• Compensation: competitive salary and 401 (k) plan

• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits

• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.

• Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback

• Generous time off: 17 days paid time off, sick days, and 11 company holidays

• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid, so you can focus your energy on your newest addition

Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.