Intelligent Automation Business Analyst
Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Analyse processes. Enable automation. Drive digital change.

The Role
Capco is seeking an Intelligent Automation Business Analyst with deep RPA expertise to help financial services organisations unlock value through streamlined, automated operations. This outcome-oriented role places you at the intersection of technology and strategy, enabling process improvements and innovation at scale.RPA expertise to help financial services organisations unlock value through streamlined, automated operations. This outcome-oriented role places you at the intersection of technology and strategy, enaRPA expertise to help financial services organisations unlock value through streamRPA expertise to he

What You’ll Do

• Lead process assessments and identify automation opportunities across client functions

• Document current state processes, design future state automation solutions and define technical requirements

• Collaborate with clients and developers to translate business needs into robust RPA solutions

• Support delivery teams throughout the automation lifecycle, including UAT and deployment phases

• Troubleshoot automation issues and contribute to structured change control processes

What We’re Looking For

• Significant experience working with Intelligent Automation technologies at scale

• Familiarity with RPA vendors such as UiPath, Blue Prism, WorkFusion, and Automation Anywhere

• Strong analytical skills with the ability to simplify complex processes

• Experience identifying automation feasibility, removing process waste, and designing fit-for-purpose solutions

• Excellent communication skills and the ability to work with technical and non-technical stakeholders

Bonus Points For

• Major RPA vendor developer accreditation

• Hands-on experience with Microsoft Power Platform, OCR tools (Abby), or process mining (Celonis)

• Knowledge of agile methodology and experience working within a scrum team

• Background in VBA, .NET, Python, or similar scripting languages for automation

• Lean Six Sigma skills or business process modelling experience

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs

• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick - workshops, certifications, e-learning - your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development

• Healthcare Access: Convenient online GP services

• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco
We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day. #LI-DNI