Procurement Strategy & Category Management

• Set the procurement strategy for Keyloop, working with the Category Managers to develop category plans that deliver cost savings and supply continuity across the business.
• Own the direction of the two procurement categories managed within the team, monitoring market trends and supplier landscapes to keep Keyloop competitively positioned on price and quality.
• Lead the identification and onboarding of new suppliers, and the ongoing development of existing supplier relationships, in partnership with the Category Managers and Vendor Management Specialists.
• Set procurement policy, standards and ways of working that apply consistently across all regions Keyloop operates in.

Vendor & Supplier Management

• Direct the Vendor Management Specialists in managing relationships with key suppliers, ensuring agreed levels of service, quality and compliance are maintained.
• Own escalation and resolution of significant supplier performance issues or disputes, stepping in personally on high-value or high-risk vendor relationships.
• Lead negotiation of contracts, terms and pricing agreements with strategic suppliers, ensuring commercial terms protect Keyloop's interests.
• Oversee supplier performance reviews, risk assessments and the wider vendor risk management process.

Procurement Operations

• Own the end-to-end procurement lifecycle, from requisition through to purchase order and contract compliance.
• Oversee the procurement systems and processes used across the business, driving continuous improvement and automation where it reduces manual effort or risk.
• Manage the contract approval, exception and renewal process for procurement, and lead stakeholder reviews with senior and executive leadership on high-value contracts.
• Publish and maintain procurement policies and procedures, and ensure business stakeholders understand how to engage the function correctly.
• Identify where AI and automation can improve procurement and AP operations (e.g. invoice processing, spend analysis, contract review, supplier risk monitoring), and lead adoption where it delivers a genuine efficiency or accuracy gain.

Accounts Payable Leadership

• Own the Accounts Payable function through the AP Manager, ensuring supplier invoices are processed accurately, approvals are followed, and payments are made on time.
• Set the standards and controls the AP Manager and AP Specialist team operate to, covering invoice processing, query resolution, payment runs and supplier statement reconciliation.
• Ensure AP processes are aligned with procurement policy, so spend committed through procurement flows cleanly through to payment without duplication of effort or control gaps.
• Review AP performance metrics (e.g. invoice processing times, query volumes, on-time payment rates) with the AP Manager and address root causes of recurring issues.
• Act as the escalation point for significant supplier payment disputes or queries that the AP Manager cannot resolve directly.

Performance Management

• Track procurement savings, AP performance and other KPIs across the function, reporting on financial and operational performance to senior management.
• Own Days Payable Outstanding (DPO) as a key working capital metric, balancing supplier payment terms against Keyloop's cash flow position.
• Align procurement and AP objectives with the wider Finance and G&A strategy, ensuring both functions contribute measurably to cost efficiency.
• Develop and report on service level agreements for both procurement and AP, distributing metrics to senior leadership and driving resolution of underlying issues.
• Act as a key stakeholder in Keyloop's groupwide ERP rollout, ensuring procurement and AP processes, controls and governance are ready for the go-forward platform.
• Partner with FP&A, Controllership and Technology teams where procurement and AP performance intersects with wider finance operations and systems change.

Compliance & Risk Management

• Ensure procurement and AP activity complies with Keyloop policy, financial controls, and relevant regulatory requirements across all regions the team operates in.
• Lead initiatives to identify and mitigate supply chain and payment risk, protecting business continuity.
• Work closely with Legal and Infosec to ensure supplier contract terms meet Keyloop's compliance standards.
• Support internal and external audit requirements relating to procurement and Accounts Payable, including SOC-type reviews and periodic vendor reviews.

Team Leadership & Development

• Lead and develop a team spanning three countries: two Category Managers, two Vendor Management Specialists, and an AP Manager who in turn leads a team of AP Specialists.
• Set clear objectives and standards for the team, providing mentorship, coaching and performance management across all direct and indirect reports.
• Build a cohesive way of working across the UK, India and Prague locations, ensuring consistency of process and standards regardless of where team members sit.
• Champion continuous improvement across both procurement and AP, encouraging the team to identify and implement process and technology improvements.