You understand the power of great service experience and its ability to inspire customer behavior.  You have a keen understanding of what it takes to deliver exceptional services, both in front of the house and behind the scenes.  But most of all, you see all of this in the context of furthering our clients’ core mission or business. You will help large, complex government organizations, especially the Department of Defense, to transform the way they use information to improve operations. The issues to be resolved are often difficult to define and quantify; may involve complex, traditionally competing interests; are often characterized by senior leadership interest and visibility and require extensive proving and analysis. 

Technical Assent is hiring for a systems analyst with a consulting mindset to help the Department of War (DoW) / Department of Defense (DoD) improve the way it gathers, manages, and uses information to make decisions about use of contractors in military operations.  These efforts will involve understanding procurement data sets (concerning both the procurement process AND procurement outcomes), making recommendations and plans to improve data quality, facilitate discussions to identify and workshop solutions for process challenges, develop use cases for system improvements, among others.

Project Responsibilities

• Support senior DoW clients in oversight and functional sponsorship of DoW’s major contractor management system. 
• This includes: 
• Reviewing and developing policy and budget information
• Working with the system project management office (PMO) and understanding different situations that arise in theater and working with the client to understand those situations and then consult with the client to provide an official functional sponsor opinion resolutions such as new business rules, changes to system functionality, etc. 
• Support regular meetings and activities of the system Configuration Control Board, including compiling presentations, facilitating meetings, generating meeting summaries. 
• Feature testing, rollout planning for the ADVANA applications
• Data analysis and engineering work such as connecting the contract data sources from SAM.gov and other DoW sources
• Will also provide similar support to contracting support systems focus on global market research and intelligence.
• Work at client site (Alexandria, VA) approximately 3 days per week.

Qualifications 

Required: 

• Curious, problem solving, and open-minded approach to work; we are looking for someone who has a base of knowledge but wants to investigate and learn new things 
• Experience or training working with large data sets to identify trends, answer questions, and diagnose inconsistencies 
• Experience or training working with MS Excel to create pivot tables, design basic graphs and charts, and create simple programs and formulas to assist with automating data transformation 
• Experience formulating and executing communications strategies in large organizations to foster engagement from user communities:  for example, preparing for meetings, developing presentations, designing basic surveys 
• Experience or training working with MS SharePoint to create customized and interactive web pages for dashboarding, information sharing, and collaboration based on procurement data 
• Experience or training in developing and implementing roadmaps to support strategic capability development for complex organizations:  how do we identify the problem to be solved, design a solution, and work with stakeholders to implement? 
• Experience or training working with end users to elicit and document functional requirements for tools and systems that support business and operational processes 
• Experience or training documenting requirements in user stories, epics, wireframes, and high-fidelity prototypes in an agile development environment 
• Experience writing and delivering training products such as user guides, manuals, video tutorials, and in-person trainings 
• Ability to obtain and maintain an active DoD SECRET or Public Trust security clearance

Desired:

• Direct experience working with Defense procurement processes, data, or systems 
• Direct experience working with Defense operational processes, data, or systems 
• Experience working with Tableau, Power BI, or other data visualization tools to create sophisticated decision-support dashboards and tools 
• Experience working with MS Access, SQL Server, Oracle or other database tools to manage very large amounts of data 
• Experience linking MS SharePoint with database and data visualization tools to create sophisticated and highly interactive decision-support dashboards and tools  
• Experience writing, implementing, and maintaining Extraction, Transformation, and Load (ETL) processes and protocols 
• Experience or training applying modern user research and data analysis tools to real-world problems 
• Experience explaining data to laypeople – how to interpret visualizations, how to understand the limitations of the data available, how to apply data to their decision-making processes, how to improve the quality of data presented, etc. 
• Active DOD SECRET or Public Trust security clearance  

General Expectations

• Works in a team environment to research, prepare and deliver high quality, on-time deliverables to clients. 
• Earns client trust through completion of tasks and deliverables that support client outcomes and decision-making, including research, report development, and delivery of recommendations in certain cases.   
• Independently manages time to complete assigned tasks and contribute to team effort.  
• Takes advantage of learning opportunities beyond specialty. 
• Develops general knowledge, skills, and abilities within project Capability Areas.  
• Learns to participate in Technical Assent’s consulting approaches and methods. 
• Contributes to organizational capability by building reusable process assets, templates, and tools that improve the consistency of our services.  
• Supports business development by playing an active role in researching customer needs, competitive environment, and actively supporting proposal efforts. 
• Maintains professional demeanor that is consistent with Technical Assent core values at all times.  

THE COMPANY

Technical Assent is passionate about services – in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client.  Your team will work IN and ON the client’s core mission – helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve.  Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.  

A LITTLE ABOUT OUR CULTURE

We look for these attributes in our teammates.

• Our team combines the creative and the pragmatic to deliver the results that matter most to our clients.  We see beauty when art and science come together.
• We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams.  We continually seek feedback from our customers and employees, looking for opportunities to grow.
• We are a small company which gives you an essential voice in shaping our culture.  You will help grow our culture, and you will grow from the experience, too.

You will be part of a team to take an improvement concept and transform it into a capability – an asset that provides measurable value to our client’s mission.  The team will work with users, prototype, develop, and deliver new capabilities.  We hold ourselves accountable to impacting outcomes.

• Flexible PTO
• Healthcare coverage (medical, dental, vision)
• FSA and HSA
• Short and long-term disability
• 401(k) with employer contributions, training and wellness allowances, and commuter benefits.