Sobre este puesto de Customer Acquisition Manager II, Real Estate & Door to Door en GFiber
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
As a Customer Acquisition Manager (CAM) for our Real Estate Partners (IA) and Door to Door (D2D) channel in the Atlanta market you will help develop and manage the day-to-day execution of the market-level strategy for your teams. You will be charged with leading these teams towards achieving their sales goals. You will report into the Head of Sales for the area and also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner
In this role, you'll:
- Manage the hiring, onboarding, and day-to-day operations of our local Real Estate Partners (IA), s and Door to Door Representative (D2D), including daily/weekly meetings, training, sales plan development, reporting, and in the field coaching.
- Ensure your IA, and D2D teams hit their activity targets for each month and drive deal conversion.
- Manage the NPLB (no property left behind) process.
- Partner with national Channel Managers to oversee daily operations.
- Coordinate with the local tech ops team to effectively handle and resolve field escalations for all assigned channels within service-level agreement targets
- Collect local market intelligence and generate sales reports to distribute critical field sales data to the local head of sales and other relevant local and regional leadership.
- Engage externally with local and national decision makers as well as influencers in the multi-family space
- Represent and grow the gfiber brand as a local market leader through networking events and relationship building
- Work closely with internal engineering teams to help deliver against our targets
At a minimum we'd like you to have:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in sales management or operations.
- 5 years of experience using data analytics tools (e.g., Google Sheets or spreadsheet software), Salesforce, or a Customer Relationship Management (CRM) tool to measure sales performance or operational challenges.
- 3 years experience leading a Door to Door sales channel.
- 1 year of experience in multi-dwelling property sales.
It's preferred if you have:
- Direct experience building, managing, and retaining Sales teams in the telecom industry.
- Experience managing a variety of extended workforce teams to achieve business goals.
- Experience managing daily operations, projects, and tasks to completion with limited supervision.
- Experience using verbal and written communication to influence stakeholders, including executive leadership, peers, managers, and direct reports.
- Experience converting existing multi-dwelling (MDU and MTU) properties to bulk deals.
- Experience managing the property funnel from access agreement to install ready.
The US base salary range for this full-time position is between $156,800 - $172,500 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
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GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
