Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Pay starts at 20.00 p/h

Responsibilities 

• Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases.
• Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
• Support demand preparation by gathering and organizing case documents electronically.
• Handle certified mail processing and support digital document
• Perform general administrative tasks including typing, operating office equipment, and sorting
• Support electronic file management while building knowledge of case phases and documentation best practices.
• Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters.
• Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
• Work closely with an experienced Case Manager to build core case management skills and support long-term professional development.
• Assist with other related duties to gain broader experience and contribute to case progress and team efficiency.

Requirements 

• Associate degree, certificate, or equivalent work experience (preferred) 
• Bilingual English and Spanish (preferred) 
• 1 year of experience in the legal field a plus! 
• Knowledge of administrative and clerical procedures and systems such as word processing, managing of files and records, and other office procedures 
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Great written and communication skills 
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment 
• Strong writing and communication skills along with attention to detail 
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

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