Sobre este puesto de Business Operations Associate (Jakarta Based) en BTSE
BTSE · Presencial · Jakarta
About BTSE:
BTSE Group is a global leader in fintech and blockchain technology, anchored by three core
business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100
corporate clients worldwide, we provide white-label exchange and payment solutions. Our
offerings encompass everything from exchange infrastructure hosting and development to
custody, wallets, payments, blockchain integration, trading, and more.
We are looking for talented professionals in marketing, operations, customer support, and other
departments. The roles offered may be on-site, remote, or hybrid, in collaboration with our local
partner.
BTSE Group is a global leader in fintech and blockchain technology, anchored by three core
business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100
corporate clients worldwide, we provide white-label exchange and payment solutions. Our
offerings encompass everything from exchange infrastructure hosting and development to
custody, wallets, payments, blockchain integration, trading, and more.
We are looking for talented professionals in marketing, operations, customer support, and other
departments. The roles offered may be on-site, remote, or hybrid, in collaboration with our local
partner.
About the Opportunity:
We are looking for a Business Operations Specialist to keep our daily operations running
smoothly and drive cross-functional projects forward by connecting our Product, Tech, and
Marketing teams. In this role, you will use your background in PMO, Business Analysis, or
Product Planning within the fintech, banking, or crypto sectors to build operational frameworks,
manage vendors, handle incidents, and create dashboards to track performance. The ideal
candidate is a proactive problem solver with excellent communication and presentation skills,
capable of turning data into clear progress updates for our coworkers, stakeholders, and
leadership team.
Responsibilities:
Customer Service, and Marketing departments to support operational efficiency.
to ensure timely project execution and transparent communication.
safeguard service quality and operational continuity.
launch and tracking of new products and feature.
project milestones, operational metrics, and key initiatives.
system dashboards for anomalies, managing incidents to resolution and suggesting
system enhancements.
vendor performance management.
monitoring of operational performance dashboards.
Requirements:
sharpens your analytical and problem-solving skills.
Management/Product Planning.
information, build up frameworks, and follow through on the execution and monitoring of
outcomes.
to stakeholders, the leadership team, and coworkers.
identify operational anomalies.
Nice to Have
Prior experience working specifically within a crypto-exchange company in a PMO,
Business Analyst, or Product Planning role.
Business Analyst, or Product Planning role.
Perks & Benefits:
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