About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Responsibilities:

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)

• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users

• Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution

• Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner.

• Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs.

• Be a mentor for colleagues and help promote knowledge-sharing

• Additional duties as assigned.

Qualifications:

• 5+ years of experience in designing & implementing highly interactive UI for high-volume robust web applications 

• Solid programming skills in JavaScript and experience building reusable components using JavaScript libraries such as React and Node.js

• Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations

• Advanced knowledge with NoSQL databases, such as MongoDB, Elasticsearch, and Big Query, including development, troubleshooting, and performance optimization.

• Observability experience or willingness to learn

• Experience working in a Cloud environment and developing scalable, distributed systems.

• User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience

• Technical Skills: Comfortable with data-intensive applications and distributed systems

Nice to Have: 

• A portion of our platform is built with Java and Spring Boot; experience with these technologies is helpful for building scalable and efficient backend services.

• Experience using GoLang to build and optimize data pipelines.

• GraphQL

• RabbitMQ

• Redis

• Elasticsearch

• Social Media APIs (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, etc)

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:

• Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to Rs 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws

• Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy

• Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA)

• Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA)

• OPD: As part of your health benefits, Employees are entitled to an annual OPD allowance of ₹7,500. This can be used for doctor consultations, diagnostic tests, and prescribed medications. The benefit is applicable to both the employee and eligible dependents and should be claimed within a month's time.

• AHC: All employees are eligible for one complimentary Annual Health Check each year. Employees may also extend this benefit to their dependents, they can avail the same package at the specially negotiated rates, payable by the employee.

Leaves

• Company Holidays: 10 paid holidays per year (see annual Holiday Calendar)

• Casual/Sick Leave: 12 days per year (pro-rated)

• Earned Leave: 2 days per month (pro-rated)

• Extended Company Holidays: 4 additional paid days off

• Maternity Leave: 6 months

• Paternity Leave: 10 working days

• Bereavement Leave: 10 working days

Car Lease:

• Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.