Hello, we’re Starling.

Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.

Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!

And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.

The Producer / Project Manager is a core delivery lead supporting Starling’s in-house Creative Studio, responsible for owning the planning, coordination and execution of complex creative projects. Operating with a high degree of autonomy, the role bridges production and project management, ensuring productions are executed seamlessly, on schedule and to the highest creative standard, while maintaining consistency across all brand touchpoints. The Producer / Project Manager independently leads mid-sized and multi-workstream projects, while collaborating closely with key internal stakeholders.

Key responsibilities:

• Own delivery of assigned projects including receiving and assessing creative briefs, scoping and managing end-to-end creative and production processes and ensuring final asset delivery is on brand, time and budget. 
• Coordinate integrated asset production across film, photography, motion, digital, social, print and physical outputs, managing and negotiating costs with third party production partners where required.
• Translate complex creative and task briefs into clear delivery plans, schedules and resourcing requirements. Develop and manage detailed project plans, timelines, dependency maps and status reporting. 
• Act as the day-to-day delivery lead, maintaining clear process documentation (production schedules, budgets, call sheets, risk assessments & audit trails) throughout delivery. Identify delivery risks early and implement mitigation plans, escalating appropriately when required. 
• Foster strong and trusted relationships with key stakeholders including the Creative Studio, Brand team and Channel leads.
• Manage feedback loops, approvals and sign-off processes, ensuring clarity and pace whilst maintaining positive relationships with stakeholders. 
• Ensure all outputs meet Starling’s brand standards, legal, risk and compliance requirements.

Requirements

• At least 5 years experience in a Producer / Project Manager role within an in-house studio, agency or production environment. 
• A solid understanding of creative and production processes
• Demonstrable experience delivering and producing multi-channel creative projects and working with Creative teams.  
• Strong project management capability, with confidence managing timelines, budgets and dependencies.
• Comfortable working with senior stakeholders and navigating complex organisations. 
• Experience operating within structured, process-led or regulated environments.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.