About this Principal Product Designer role at HubSpot
Principal Product Designer
About the role
At HubSpot, we’re building the next generation of AI-powered tools to help businesses grow better.
We’re hiring a Principal Product Designer to lead design for our end-to-end prospecting experience. This role will connect outbound prospecting, inbound AI qualification, and marketing-driven demand into a cohesive system across marketing, sales, and service products. While you’ll report into the Sales Hub team, you’ll partner deeply with multiple hub teams to build a cohesive experience. Once you solve this problem space, you'll proactively identify where you should focus your energy next.
This is a highly strategic, high-impact role. You’ll work across teams, influence product direction, and help define how modern prospecting should work in an AI-first world.
Why this role matters
Prospecting is evolving quickly. Businesses are moving from manual workflows to intelligent, AI-driven systems that help them find, engage, and convert customers more effectively.
Today, these experiences are often fragmented. Tomorrow, they’ll be connected, adaptive, and far more powerful.
You’ll help define that future at HubSpot.
What you’ll do
Design systems, not just screens
- Bring clarity to complex, multi-product workflows across HubSpot’s sales, service and marketing tools with future experiences spanning our full product suite
- Connect agentic outbound prospecting, inbound AI lead qualification, and demand generation into a unified experience
- Simplify complexity while preserving the nuance of the underlying systems
Shape product direction
- Define and communicate a clear, forward-looking vision for prospecting at HubSpot
- Partner with product, engineering, and design leadership to align on direction
- Challenge assumptions and introduce new ways of thinking about how go-to-market teams work
Lead through influence
- Work across multiple teams and disciplines to drive alignment
- Partner with and guide a group of senior designers
- Build shared understanding across teams with different goals and priorities
Design for AI-powered experiences
- Explore and define interaction patterns for agent-based workflows
- Bring a point of view on how AI changes user behavior and expectations
- Help shape how work flows between tools, agents, and systems of record
Design within real-world constraints
- Credit usage and cost predictability
- Data accuracy and availability
- Privacy and legal considerations
- Customer expectations for automation and control
What we’re looking for
Strong systems thinking
- Experience designing across multiple products or complex workflows
- Ability to connect fragmented experiences into a cohesive whole
- Background working on large, established products with meaningful surface area
- Experience working across platforms or ecosystems
- We're NOT looking for someone with specific experience designing prospecting tools - bring your expertise, we'll teach you about ours.
Interaction design expertise
- Skilled at turning complex systems into intuitive, usable experiences
- Thoughtful about different user roles (e.g., admins vs. end users) and their needs
Clear communicator and storyteller
- Able to articulate ideas and influence direction across teams
- Comfortable presenting to senior stakeholders at the VP+ level
- Brings a strong point of view and can align others around it
Cross-functional leadership
- Experience working across teams and navigating ambiguity
- Ability to build alignment and drive progress without direct authority
Thoughtful about AI
- Interest in and perspective on designing AI-powered or agent-based experiences
- Comfortable working in an evolving space where patterns are still emerging
What you don’t need
- Deep domain expertise in sales, marketing, or CRM
- A specialization in visual design beyond leveraging existing systems
The team
You’ll report to the Sr. Director of Product Design for Sales Hub and work closely with senior and staff-level designers across teams. You’ll partner with product and engineering leaders across multiple hubs and play a key role in shaping how these teams work together.
Career ladder for Design
Product Designer → Senior Product Designer 1 and 2 → Staff Product Designer → Principal Product Designer
We typically see Principal Designers come to us with 12+ years of experience, but we know each Designer has a different career journey, and if you feel you meet the requirements, we’d love to look at your portfolio.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
