ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN Clinical Coordinator Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

The PHRN Coordinator is responsible for conducting comprehensive reviews of patient care documentation in accordance with established standards, protocols, and regulatory requirements. This position plays a key role in maintaining the quality and accuracy of prehospital patient records. The PHRN MDS Coordinator will collaborate closely with clinical staff, managers, and other stakeholders to identify areas for improvement and provide feedback for ongoing education and training.

• MDS Assessments – Complete and submit accurate Minimum Data Set (MDS) assessments within required timelines
• Care Planning – Develop and update individualized care plans for residents
• Regulatory Compliance – Ensure assessments and documentation align with Medicare/Medicaid, CMS, and state regulations
• Interdisciplinary Collaboration – Work with nurses, therapists, and other healthcare team members to support quality patient care
• Data Accuracy & Reporting – Maintain precise documentation to support reimbursement and compliance
• Apply knowledge of PDPM (Patient-Driven Payment Model) to support accurate reimbursement classification
• Review patient records and clinical documentation for completeness and accuracy
• Identify missing, incomplete, or incorrect information and follow up accordingly
• Provide feedback and support ongoing education/training based on documentation review findings
• Manage multiple deadlines independently in a remote work environment

Requirements

• Current and valid PHRN license
• Must have bedside/clinical experience
• Must have at least 2 years experience with MDS (Minimum Data Set)
• With extensive team lead / supervisory experience
• Has experience supporting a U.S. Skilled Nursing Facility (SNF)

• Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.
• Excellent attention to detail and analytical skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team-oriented environment.
• Commitment to continuous learning and professional development.
• Willing to work on shifting schedule.

Benefits

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives