The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Logistics Coordinator, you will report to the Logistics Manager and serve as the key liaison between production facilities and logistics partners. In this role, you will play a vital part on the team by managing vendor relationships, driving on-time delivery performance, and resolving outbound shipping issues to ensure customer satisfaction. You will be contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Supply & Transport Coordination: Liaise daily with supply planning and buying teams to schedule, organize, and monitor ongoing supply chain transportation.

• Carrier & Cost Optimization: Compare multiple vendor quotations, tender loads to chosen carriers, and build strategic supplier relationships to drive cost savings.

• Shipment Tracking & Communication: Monitor all shipments through to final delivery while keeping cross-functional teams updated on status changes.

• Compliance & Scheduling: Enforce company SOPs for delivery and packing requirements while actively booking delivery appointments in Data Docks.

• Logistics & Layout Planning: Organize, update, and manage weekly truck layouts to maximize transport efficiency.

• Process Improvement: Assist in developing, maintaining, and refining SOPs to support continuous logistics improvements.

What you’ll bring

• Relevant Experience: Minimum of 1-2 years of experience in supply chain, transportation, or manufacturing with a strong interest in logistics. (WMS, TMS, ERP Logistics, etc.)

• Analytical Proficiency: Exceptional MS Excel skills and quantitative background used to drive data-based problem solving.

• Proactive Ownership: Entrepreneurial and ambitious mindset, taking full initiative beyond the standard scope of assignments.

• Organization & Execution: Highly organized with exceptional follow-up abilities to ensure key results are consistently met.

• Interpersonal & Drive: Self-motivated, adaptable, and assertive with strong communication and interpersonal skills.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Logistics Coordinator, you will report to the Logistics Manager and serve as the key liaison between production facilities and logistics partners. In this role, you will play a vital part on the team by managing vendor relationships, driving on-time delivery performance, and resolving outbound shipping issues to ensure customer satisfaction. You will be contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Supply & Transport Coordination: Liaise daily with supply planning and buying teams to schedule, organize, and monitor ongoing supply chain transportation.

• Carrier & Cost Optimization: Compare multiple vendor quotations, tender loads to chosen carriers, and build strategic supplier relationships to drive cost savings.

• Shipment Tracking & Communication: Monitor all shipments through to final delivery while keeping cross-functional teams updated on status changes.

• Compliance & Scheduling: Enforce company SOPs for delivery and packing requirements while actively booking delivery appointments in Data Docks.

• Logistics & Layout Planning: Organize, update, and manage weekly truck layouts to maximize transport efficiency.

• Process Improvement: Assist in developing, maintaining, and refining SOPs to support continuous logistics improvements.

What you’ll bring

• Relevant Experience: Minimum of 1-2 years of experience in supply chain, transportation, or manufacturing with a strong interest in logistics. (WMS, TMS, ERP Logistics, etc.)

• Analytical Proficiency: Exceptional MS Excel skills and quantitative background used to drive data-based problem solving.

• Proactive Ownership: Entrepreneurial and ambitious mindset, taking full initiative beyond the standard scope of assignments.

• Organization & Execution: Highly organized with exceptional follow-up abilities to ensure key results are consistently met.

• Interpersonal & Drive: Self-motivated, adaptable, and assertive with strong communication and interpersonal skills.

Work Details

• Set-up: Temporary Work-from-Home
• Schedule: Rotational Monday to Sunday with 2 days off
  • Must be amenable to work during Holidays and Weekends
• Shift Time: 9:00pm to 6:00am MNL (US support)

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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