Find your calling at Mercy!

Overview
Primary Function Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements Performs functional analysis, requirements, definition and application module configuration and testing.

Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions Responsible for the identification of and resolution of gaps in the business processes.

Involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation May be involved in the installation and tuning of modification, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop necessary work arounds

Position Details:

Qualifications
Education: Bachelor's degree in related field, specialized training, or equivalent work experience

Deployment hours for the position: This position requires a few hours of night shifts 10pm to 12:00am (2-3 times per month) and 3 times a year for Epic Upgrades from 1:00am - 5:00am.

Additional Requirements Deep understanding of information systems, business processes, the key drivers and measures of success for the relevant business.

Deep knowledge of requirements management, diagramming, use case development.

Deep knowledge in process design, reengineering, and requirements documentation methodologies.

Experience in the design and production of quality deliverables

Solid understanding of Software Development Life Cycle Strong vendor relationship skills.

Skilled in Project Management, has ability to manage small to intermediate projects.

Strong communication skills, both verbal and written.

Must be able to multi-task and prioritize tasks within a timely manner.

Experience: Eight (8) years of relevant technical or business work experience.

Must be able to handle confidential information, such as; Personal Health Information (PHI) and Personal Identifiable Information (PII) and will handle Production Support tickets.

 

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.