Job Location

Job Description

• Title of the Position: Customer Sales Manager
• Position Type: Managerial
• Location: Interlomas, Mexico
• Work Hours: Standard working hours
• Profile: Bachelor’s degree in Business Administration, Marketing, or a related field. Three to five years of experience in sales, key account management, or customer-facing commercial roles, including negotiation, account planning, and accountability for sales results. Fluent English.
• Start Date: As soon as possible

• Accommodations: At P&G, we are committed to ensuring an inclusive recruitment, assessment, and selection process. If you have a disability and require any adjustments or accommodations for our assessments or any stage of the process, you will have the opportunity to briefly describe your needs when applying for the vacancy. Please note, it is important that you do not complete any assessments until we have contacted you to assist with any accommodation required.

• Do you enjoy turning customer needs into business opportunities and sales results? Are you motivated by leading negotiations and driving brand and category growth? If so, this could be the right opportunity for you.

• Job Overview:
The Customer Sales Manager is a customer-facing sales role responsible for developing and executing the commercial strategy for assigned accounts. The position focuses on driving profitable growth for a brand, channel, or category through effective customer management and close collaboration with cross-functional teams.

• Key Responsibilities:

• Develop and execute account-specific commercial plans aligned with sales, market share, and profitability objectives.

• Lead relationships with key customers, understand their priorities, and negotiate commercial agreements that create value for both parties.

• Identify growth opportunities in distribution, promotion, and category development across assigned accounts.

• Manage the sales forecast, commercial pipeline, and key performance indicators for each account.

• Analyze sales, market, and customer data to generate recommendations and support commercial decisions.

Job Qualifications

• Hard Skills:

• Account planning, sales forecasting, pipeline management, commercial negotiation, and key performance indicator tracking.

• Advanced Microsoft Excel skills, including data analysis, pivot tables, commercial modeling, and performance tracking.

• Experience using customer relationship management platforms, preferably Salesforce.

• Experience with business intelligence and visualization tools such as Power BI or Tableau.

• Familiarity with enterprise resource planning systems such as SAP to access commercial, order, and inventory information.

• Soft Skills:

• Clear communication and the ability to influence and negotiate across different levels of the customer’s organization.

• Customer focus and the ability to build trusted, long-term commercial relationships.

• Strategic thinking, results orientation, and sound judgment when prioritizing business opportunities.

• Cross-functional collaboration, organization, and effective follow-through on commitments.

• Nice to Have Skills:

• Experience in fast-moving consumer goods, retail, e-commerce, or high-velocity categories.

• Knowledge of syndicated data or market and customer analytics platforms such as NielsenIQ

• Advanced English proficiency.

• Important Note for Candidates:

Before submitting your application, we encourage you to review our Hiring Process and Assessment Information. Familiarizing yourself with this content will help you prepare for online assessments and enhance your chances of success.

• What We Offer:

• Responsibilities from Day 1, allowing you to take ownership of your projects.

• Continuous mentorship from passionate colleagues and formal training opportunities.

• A dynamic and supportive work environment that promotes agility and work/life balance.

• Flexibility in arranging your work schedule based on personal needs.

• A competitive salary and benefits package.

• About Us:

P&G serves consumers worldwide with a strong portfolio of trusted brands, including Always®, Ariel®, Crest®, Gillette®, Pampers®, and Tide®. Our community operates in approximately 70 countries. For more information about us and our brands, please visit www.pg.com.

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