Jobs Companies transcosmos (TCIS) IT Technical Support Analyst

About this IT Technical Support Analyst role at transcosmos (TCIS)

transcosmos (TCIS) · Onsite · Budapest, Budapest, Hungary

Are you passionate about tech and driven by solving problems? Do you enjoy helping others get the most out of their technology? If so, we want you to join our dynamic I.T support team at TCIS!

What You'll Do

  • Deliver excellent IT support to end users across phone, in-person, and online channels, ensuring a smooth and positive user experience.
  • Troubleshoot and resolve hardware, software, and system issues efficiently, keeping incidents on track and meeting agreed SLAs.
  • Keep IT services running smoothly through system monitoring, routine maintenance, audits, and effective management of support queues and shared resources.

Requirements

What You Bring

  • Solid understanding of I.T systems and infrastructure;
  • Experience with ticketing/logging systems;
  • Excellent skills covering IT areas such as: VoIP, Networking, VPN, RDP, Lan Protocols (TCP/IP), Patching, etc...;
  • Proven experience with operating systems: Microsoft O/S, iOS, MacOS, Linux

Languages:

  • Fluent English

Benefits

Why join us?

Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level.

  • Competitive salary
  • Cafeteria
  • Team building and free time activities
  • Modern office environment in Budapest
  • Medicover

📩 Send us your CV and join the Transcosmos family!

Ready to apply to transcosmos (TCIS)?
Apply to transcosmos (TCIS)

About transcosmos (TCIS)

Since we began in 1966, Transcosmos has become a global leader in the Business Process Outsourcing (BPO) industry and today employs 45,000 talented staff in over 160 different locations around the world, including Hungary, Poland, UK and the Philippines!


Transcosmos' is passionate about 'people & technology' and specialise in 24/7 Customer, Technical & Business Support services in over 25 different languages including English, Spanish, German, French, Mandarin, Japanese, Korean, Thai and many more!


...JOIN OUR TEAM TODAY...

See all jobs at transcosmos (TCIS) →

Similar jobs

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at transcosmos (TCIS)

See all jobs at transcosmos (TCIS) →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free