About this Engineer, Cloud Engineering - R01570714 role at Brillio
Brillio · Onsite · Bangalore, Karnataka, India
Engineer, Cloud Engineering
Job requirements
Experience Range: with at least 1 to 3 years of IT infrastructure experience, including hands-on exposure to Azure cloud operations and L1 production support Key Responsibilities:
Deliver L1 support for Azure infrastructure and platform services in production and non-production environments, ensuring timely incident response and operational continuityMonitor Azure services, alerts, dashboards, backup status, and patch compliance using Azure Monitor, Log Analytics, and ServiceNowPerform initial triage and first-level troubleshooting for incidents involving Azure virtual machines, storage, networking, identity, and backup failuresMaintain ServiceNow ticket hygiene by accurately categorizing, prioritizing, updating, and documenting tickets in line with SLAsExecute approved SOPs and runbooks for routine operational tasks such as service checks, backup verification, log collection, and patch readiness checksAssist with patching activities using Azure Update Manager, including compliance review, schedule tracking, and post-patching health checks under guidanceSupport vulnerability remediation by validating assets, updating status, and escalating blockers to senior teamsEscalate incidents to L2/L3 teams with clear documentation of troubleshooting steps, impact, and evidenceRequired Skills:
Azure virtual machines administrationAzure storage accounts and disks managementAzure Active Directory and RBAC configurationAzure Monitor and Log AnalyticsServiceNow ticketing and workflow managementAzure backup and recovery validationAzure Update Manager and patch complianceBasic PowerShell scripting or Azure CLI usageAzure network security groups and virtual networksPreferred Skills:
Familiarity with Azure Data CatalogExposure to Azure Event HubBasic understanding of Azure Migration toolsDesired Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a closely related disciplineMicrosoft Certified: Azure Fundamentals or Azure Administrator AssociateITIL Foundation Certification
