About this Endoscope Reprocessing Tech role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for providing technical support and assistance to various service lines within the organization. Involves troubleshooting, maintaining, and repairing equipment, as well as coordinating with different teams to ensure smooth operations.Does this position require Patient Care? Yes
Essential Functions:
Provide technical assistance and support to service line teams in diagnosing and resolving equipment issues, including hardware, software, and network problems.
Perform regular maintenance tasks on service line equipment to ensure optimal performance, including cleaning, calibrating, and replacing parts as necessary.
Identify and troubleshoot technical issues in a timely manner, using appropriate tools and techniques to minimize downtime and maintain operational efficiency.
Conduct repairs and restoration activities on malfunctioning equipment, following established protocols and safety guidelines.
Disassembles, repairs, and reassembles components, or coordinates repairs with external vendors.
Qualifications
Education: High School Diploma or Equivalent required.
Can this role accept experience in lieu of a degree? No
Experience: Medical Equipment Maintenance Experience 2-3 years required
Knowledge, Skills and Abilities
Strong troubleshooting and problem-solving skills.
Proficiency in using diagnostic tools, software, and equipment.
Knowledge of relevant operating systems, hardware, and networking concepts.
Ability to read technical manuals and schematics.
Excellent organizational and time management skills.
Effective communication and interpersonal abilities.
Additional Job Details (if applicable)
Day Shift: 9am to 5:30pm Monday to Friday
Good analytical and technical attributes desired to operate specialized and technical equipment. Must be detail oriented to perform tests with a high degree of accuracy.
Personal attributes such as good interpersonal skills, good verbal skills, good judgment, dependability and initiative are a must to effectively handle the volume of and to effectively interact and communicate with the patients, nursing and physician staff and ancillary staff from the Endoscopy Center.
Must be aware of safety standards and hazards in the cleaning room.
Must have knowledge of care and safety hazards of all equipment in the cleaning room.
Demonstrates expertise on the use and maintenance of endoscopic equipment. This is expensive, highly technical equipment requiring expert handling and care. Is aware of and utilizes accepted standards of care and participates in the evaluation of those standards.
Must possess ability to work in stressful situations requiring frequently quick action and adaptability to rapid change.
Standing and walking required 95% of the time.
Physical effort required to carry endoscopic equipment.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$20.84 - $29.79/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.