About this District Manager role at OpenTable
District Manager
Location: Metro Manila, Philippines
About OpenTable:
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture
The Position:
OpenTable is seeking a District Manager who will be responsible for managing restaurant retention, acquisition, and revenue growth within their local district. This position will lead a team of Sales representatives and Account Managers in the Philippines through challenging customer conversations in the field. This role will report to the Senior Director of Restaurant Sales and Services for Asia & Middle East.
The District Manager will monitor local market conditions and guide their team in successful territory management. With a growth mindset to overcome a variety of restaurant acquisition and retention obstacles, you’ll be required to challenge both internal and external assumptions to achieve ambitious goals.
In this role, you will:
- Hire, train, coach and lead Account Managers and Account Executives toward exceeding assigned sales and retention goals monthly, quarterly, and annually.
- Understand and act on fundamental business drivers, delivering compelling data-driven proposals that ultimately lead to revenue growth in your district
- Alongside your team, build and nurture relationships with key customers in your district.
- Maintain an expert level of understanding of all products and services that OpenTable offers.
- Maintain clear and open lines of communication with your team, your peers, and your key stakeholders
- Work closely with the regional marketing team to help expand the business through B2B and B2C efforts.
Please apply if:
- A passion for the hospitality industry is a must. A relevant business qualification is desirable.
- Knowledge of the local markets is strongly preferred.
- Proven success managing and leading a sales & account management team, including developing localised plans that generate business growth.
- Strong data skills, including the ability to identify key insights and translate those insights into actionable recommendations.
- Ability and confidence to step into challenging customer conversations, as needed.
- Ability to multitask, prioritise, and learn sophisticated concepts quickly and independently.
- Competitive, tenacious, and results-focused, passionate about over-achieving goals
- Excellent written and oral communication skills
- Comfortable with moving fast, changing and taking calculated risk
- Self-motivated, recognising that pressure is a privilege.
- Excellent time management and organisational skills.
- Proficiency in Google Suite and Salesforce CRM
- Flexibility for regional and international travel is required.
Benefits:
Benefits of this role will be discussed during the interview process.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-MK1
#LI-Remote
