About this Digital Network Assistant role at State of Oklahoma
Job Posting Title
Digital Network AssistantAgency
266 OKLA. EDUC. TELEVISION AUTH.Supervisory Organization
Educational Television AuthJob Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full timeJob Type
RegularCompensation
$49,000 to $61,000Job Description
The Oklahoma Educational Television Authority (OETA) is seeking a dedicated and technically proficient full-time Digital Network Specialist Assistant to join our engineering team in Oklahoma City. In his role, you will serve as a key point of contact for technical support, ensuring our systems run smoothly and efficiently. You will bridge the gap between general IT support and specialized broadcast technology, providing hands-on assistance to our team.
RESPONSIBILITIES
Provide comprehensive IT support to users in person, via phone, and through remote desktop tools.
Install, maintain, repair, and upgrade computer hardware and software systems.
Troubleshoot and resolve everyday issues regarding printing, email, word processing, and other common applications.
Provide configuration and technical assistance for company-issued mobile devices.
Assist in managing user accounts and keeping systems updated with the latest security and software patches.
Directly assist the Engineering team in the management and support of critical broadcast infrastructure, including:
Editing Systems
Automations & Transmission Systems
Remote Monitoring and Telemetry Systems
Remote Monitoring and Telemetry Systems
Act as a liaison between customers and technical teams, escalating complex issues when necessary.
Participate in a weekly on-call rotation as directed by the VP of Engineering.
Additional Duties: Provide support on special projects and tasks as assigned by the VP of Engineering.
PREFERRED QUALIFICATIONS
Experience: Minimum of 2 years of relevant experience or an equivalent combination of technical training and education.
Certification: SBE (Society of Broadcast Engineers) certification is highly preferred.
Problem Solving: Strong ability to diagnose and resolve hardware and software conflicts in a fast-paced environment.
Communication: Excellent interpersonal skills with the ability to explain technical concepts to non-technical users.
COMPENSATION
Salary ranges from $49,000 to $61,000. A generous benefit package including health, leave, retirement, and more is included.
OETA IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
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